AI-generated summary
· Decision · 06/19/2026
NSEB dismisses Uday Yadav's appeal of a DRO decision, upholding Nova Scotia Power's estimated billing reconciliation and confirming a $292.67 carry-forward balance as valid
AI summary
- The Board found that NS Power's use of estimated billing following a 2025 cyber incident — which prevented consistent actual meter reads — was appropriate, and that the subsequent reconciliation process correctly avoided double-counting by reverting to the last actual meter read each time a true read became available (Board Decision, p. 1–2).
- The disputed $292.67 balance arose not from a billing error but from an underpayment: the November 14, 2025 bill showed $497.67 owing, and Mr. Yadav's December 15, 2025 payment of $205.00 left $292.67 outstanding, which was then carried forward on subsequent bills (Board Decision, p. 3–4).
- The Board acknowledged that NS Power's customer communications could have been clearer — particularly the failure to issue a corrected bill after Mr. Yadav provided a meter reading — but found this did not render the underlying balance incorrect (Board Decision, p. 3).
- The Board upheld the Appeal Processes DRO decision and dismissed the appeal, while directing NS Power to contact Mr. Yadav within 30 days to offer a payment plan for the outstanding $292.67 if needed (Board Decision, p. 4).
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What was filed
Documents filed on this day
- 102447 Board Decision Letter (redacted)
- 102447 Board Decision Letter (redacted)