AI-generated summary
· Application · 06/23/2026
Nova Scotia Power filed its response to the M12777 DRO appeal, providing a manual billing reconciliation confirming that Miguel Adam's $1,477.73 reconciliation bill accurately reflects 9,750.49 kWh of actual consumption following multiple estimated reads attributable to a cyberattack-related metering disruption.
AI summary
- NS Power's April 23, 2026 filing (Exhibit 102474) responds to Miguel Adam's appeal of a DRO decision dated April 1, 2026, which upheld a $1,477.73 reconciliation bill for the February 2026 billing period covering service from May 2025 onward.
- The large bill arose because meter reads for August, October, and December 2025 were estimated (marked "U" in the meter reading record), with NS Power acknowledging the estimations were connected to cyberattack-related disruptions to its billing system; the February 12, 2026 true read of 47,215.10 kWh triggered a full reconciliation.
- NS Power's manual reconciliation (pp. 5–6 of the filing) confirms total consumption of 9,750.49 kWh between July 2025 and February 2026, correctly apportioned between 2025 and 2026 rate periods ($0.18561/kWh and $0.18187/kWh respectively), yielding a total balance of $1,477.73 after four payments totalling $585.99.
- DRO Don Farmer's Final Written Decision (Confidential Attachment 1, pp. 18–19 of 20) found that NS Power appropriately billed the customer under Board-approved Regulation 5.1, citing the self-reconciling, cumulative nature of power meters.
- NS Power apologized for the distress caused by the large bill and noted it is not applying late fees or penalties on outstanding balances, and that interest-free payment plans are available through the Customer Care Centre (1-800-428-6230).
Disclaimer: This summary was generated by AI from the filings it describes. We take care to make it accurate, but errors are possible - and it isn't advice. Only the filings themselves are the record: if you're relying on something here, confirm it against the source documents or the Nova Scotia Energy Board's own record. Full disclaimer →
What was filed
Documents filed on this day
- 102473 Appellant's Request for Bill History - Redacted
- 102474 NSPI's Response to Appellant's Request for Billing History - Redacted