AI-generated summary
· Application · 03/31/2026
Nova Scotia Power filed its 2025 Annual Power Line Technician (PLT) Report showing staffing increases to address growing work volumes and improve reliability.
AI summary
- NS Power increased PLT staffing to 179 journeypersons by end-2025 (up from 175 in 2024) and plans to reach 211 by 2030 to handle 50% increase in work volumes since 2020
- Company partnered with NSCC to add second Power and Utility Line Work program at Sydney campus and targets hiring 27 new apprentices in 2026
- Outage complaint callbacks declined significantly to 76 in 2025 (from 129 in 2024), while customer satisfaction remained stable at 72% for residential and 77% for business customers
- PLT attrition was higher than forecast in 2025 (11 transfers vs 6 projected) creating ongoing staffing challenges despite increased hiring
- Report includes system data showing 558,060 total customers served across four regions with 28,732 km of distribution lines
Disclaimer: This summary was generated by AI from the filings it describes. We take care to make it accurate, but errors are possible - and it isn't advice. Only the filings themselves are the record: if you're relying on something here, confirm it against the source documents or the Nova Scotia Energy Board's own record. Full disclaimer →
What was filed
Documents filed on this day
- N-1 2025 Report