AI-generated summary
· Application · 06/29/2026
Nova Scotia Power filed its Year 4 Customer Energy Management EM&V Report covering only January–March 2025 due to data limitations caused by a cybersecurity incident that took the CEM platform offline in April 2025.
AI summary
- The 2025 (Year 4) CEM Evaluation, Measurement and Verification Report, prepared by consultant Econoler, was filed June 29, 2026 following a Board-approved extension; the evaluation period was truncated to January–March 2025 because the Cybersecurity incident that began in April 2025 rendered the My Energy Insights (MEI) platform and AMI data unavailable for the remainder of the year (Attachment 1, cover letter).
- Econoler conducted the evaluation in two parts: a standard difference-in-difference (DID) analysis for Q1 2025, and an estimate of unrealized impacts for April–December 2025 derived by applying a 2025-to-2024 weighted average ratio to prior-year monthly results (Attachment 1, Section 5; Table 12).
- High CEM users on the Residential Standard and Residential TOD rate codes achieved statistically significant energy savings of 0.58% and 3.31% of annual consumption respectively; all Time Varying Pricing (CPP and TOU) customers demonstrated statistically significant peak load reductions during morning and most evening peaks, with CPP customers showing the strongest peak shifting behaviour (Attachment 1, Tables 7–8).
- As of March 2025, 301,690 customers (278,550 residential and 23,140 commercial) had activated CEM accounts—61% of eligible customers—representing a net increase of 13,187 since December 2024; commercial log-in rates remained very low at 4–5% of those with activated accounts (Attachment 1, Tables 2–3, p. 38).
- In compliance with prior Board direction (M12251), Econoler presented results in a format consistent with Year 3 Tables 2 and 3 and added discussion of practical significance; NS Power reported it could not advance commercial engagement initiatives in 2025 due to the platform outage, but remains committed to increasing commercial participation once access is restored (cover letter, p. 3).
Disclaimer: This summary was generated by AI from the filings it describes. We take care to make it accurate, but errors are possible - and it isn't advice. Only the filings themselves are the record: if you're relying on something here, confirm it against the source documents or the Nova Scotia Energy Board's own record. Full disclaimer →
What was filed
Documents filed on this day
- N-1 Annual Report - Year 4