AI-generated summary
· Application · 04/02/2026
Miguel Adam filed appeal of DRO decision on billing dispute for reconciliation charges at residential property
AI summary
- Customer disputes $1,477.73 reconciliation bill issued after several months of estimated readings, claiming consumption levels inconsistent with 925 sq ft home heated primarily by heat pump with no basement heating
- DRO upheld Nova Scotia Power's billing methodology, explaining that estimation errors are automatically reconciled when actual meter readings are obtained under the cumulative meter reading system
- Appeal filed within 12-day deadline challenges whether billing relied on sufficiently reliable meter data and if consumption levels were properly supported given actual property conditions
- Meter reading history shows estimates for August, October and December 2025 bills, with actual readings in July 2025 and February 2026 capturing 6-month total usage
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What was filed
Documents filed on this day
- L-1 Appellant's Request to Appeal with Supporting Documentation - Redacted
- L-2 DRO Decision d. April 1, 2026 (redacted)
- L-3 Appellant Supporting Evidence - Redacted