100185 Other documents 12/03/2025

NSEB (NSPI) IR 13 to 16

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AI overviewWhat this document contains

This document is an exhibit filed in a Nova Scotia Energy Board regulatory matter, containing a series of information requests directed to Nova Scotia Power regarding its billing practices, cybersecurity incident, and related corrective measures. Topics covered include the company’s monthly bill estimation process, system limitations, billing accuracy during the incident, historical meter data access, reconnection of customer meters, overestimation rates, and resource allocation for billing improvements.

Disclaimer: This overview was generated by AI from the filings it describes. We take care to make it accurate, but errors are possible - and it isn't advice. Only the filings themselves are the record: if you're relying on something here, confirm it against the source documents or the Nova Scotia Energy Board's own record. Full disclaimer →

Filed in: M12273 — Board Inquiry into Nova Scotia Power's Cybersecurity Incident

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