NSPI Refiled Formal Incident Report - Redacted (filed in M12273 as N-5 on April 27, 2026)
N-16.pdf · PDF · 2.9 MB · 114 pages
AI overviewWhat this document contains
This document is an exhibit filed in a Nova Scotia Energy Board (NSEB) regulatory matter (M12273) and contains a redacted cybersecurity incident report from Nova Scotia Power (NSPI) detailing a 2025 cyber attack, including the timeline of the incident, the response by NSPI, customer notifications, and remediation efforts. It covers topics such as the breach of customer data, the involvement of third-party experts, communication strategies with customers, and the provision of credit monitoring services.
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Filed in: M12600 — Nova Scotia Power - Cybersecurity Accountability IN THE MATTER OF AN INQUIRY about the impact of the cyber incident on NOVA SCOTIA POWER INCORPORATED’s collection and retention of customer information, customer service and communications, billing processes and regulatory matters
Filing event: APPLICATION on 08/10/2026 · View digest →