Opening Statement - CA
N-18.pdf · PDF · 43.2 KB · 2 pages
AI overviewWhat this document contains
This document is an exhibit filed in a Nova Scotia Energy Board regulatory matter. It contains an opening statement from The Consumer Advocate and includes information about an intervention by Ed Mollard of InterGroup Consultants, who provided recommendations to support Nova Scotia Power's preparedness for future incidents and mitigate impacts on customers. The document also outlines questions raised by the Board regarding Nova Scotia Power's handling of a cyber attack, including employee training, customer notification, mitigation of identity theft risks, and privacy policy updates.
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Filed in: M12600 — Nova Scotia Power - Cybersecurity Accountability IN THE MATTER OF AN INQUIRY about the impact of the cyber incident on NOVA SCOTIA POWER INCORPORATED’s collection and retention of customer information, customer service and communications, billing processes and regulatory matters
Filing event: APPLICATION on 08/14/2026 · View digest →