Incident Report - Redacted (N-3 from M12273)
N-3.pdf · PDF · 1.4 MB · 57 pages
AI overviewWhat this document contains
This document is an exhibit filed in a Nova Scotia Energy Board (NSEB) regulatory matter (M12273), containing a redacted cybersecurity incident report by Nova Scotia Power (NSP) related to a 2025 cybersecurity breach. It covers the incident's discovery, affected systems, response actions, impact analysis, customer notifications, remediation efforts, and steps taken to enhance cybersecurity measures and improve customer communication.
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Filed in: M12600 — Nova Scotia Power - Cybersecurity Accountability IN THE MATTER OF AN INQUIRY about the impact of the cyber incident on NOVA SCOTIA POWER INCORPORATED’s collection and retention of customer information, customer service and communications, billing processes and regulatory matters