NSPI (CA) RIR 1-11 - Redacted
N-6.pdf · PDF · 859.6 KB · 31 pages
AI overviewWhat this document contains
This document is an exhibit (Exhibit N-6) from a Nova Scotia Energy Board (NSEB) regulatory matter, containing a compilation of responses and information related to Nova Scotia Power Inc.'s (NSPI) cybersecurity training programs, data retention and purging practices, customer data handling, billing impacts from a cybersecurity incident, credit monitoring services provided to affected customers, and communication strategies employed following the incident.
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Filed in: M12600 — Nova Scotia Power - Cybersecurity Accountability IN THE MATTER OF AN INQUIRY about the impact of the cyber incident on NOVA SCOTIA POWER INCORPORATED’s collection and retention of customer information, customer service and communications, billing processes and regulatory matters