Letter from Minister of Energy re: accountability for Nova Scotia Power
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AI overviewWhat this document contains
This document is a letter from the Energy Office of the Minister in Nova Scotia, dated December 3, 2025, addressed to the Chair of the Nova Scotia Energy Board. It covers concerns raised by the Premier regarding inaccurate billing and lack of responsiveness by Nova Scotia Power following a cyberattack, and calls for an investigation into NSP's billing practices, consumer protections, and potential financial penalties.
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Filed in: M12600 — Nova Scotia Power - Cybersecurity Accountability IN THE MATTER OF AN INQUIRY about the impact of the cyber incident on NOVA SCOTIA POWER INCORPORATED’s collection and retention of customer information, customer service and communications, billing processes and regulatory matters