Board letter re: acknowledgment and response
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AI overviewWhat this document contains
This document is an exhibit containing a letter from the Department of Energy in Nova Scotia addressed to Premier Tim Houston, discussing energy-related matters, and a response from the Energy Board acknowledging a letter regarding NS Power's billing inaccuracies and lack of responsiveness following a cyber-attack, and outlining the Board's intention to investigate several related issues.
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Filed in: M12600 — Nova Scotia Power - Cybersecurity Accountability IN THE MATTER OF AN INQUIRY about the impact of the cyber incident on NOVA SCOTIA POWER INCORPORATED’s collection and retention of customer information, customer service and communications, billing processes and regulatory matters