Board Letter re: Final Issues List
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AI overviewWhat this document contains
This document is a Board Letter re: Final Issues List filed in a Nova Scotia Energy Board regulatory matter. It contains revisions to Issue #8 in the Final Issues List for M12600, including the impact of a cybersecurity incident on billing accuracy, alternative billing measures, and seasonal adjustment logic, as well as discussions regarding the Board's authority over billing practices and the removal of certain issues from the proceeding.
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Filed in: M12600 — Nova Scotia Power - Cybersecurity Accountability IN THE MATTER OF AN INQUIRY about the impact of the cyber incident on NOVA SCOTIA POWER INCORPORATED’s collection and retention of customer information, customer service and communications, billing processes and regulatory matters