20260820-1 transcripts 08/20/2026

Hearing Transcript — 08/20/2026 (Jena Valdetero, Ed Mollard, Tricia Ralph)

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This document contains a transcript of a regulatory hearing before the Nova Scotia Energy Board, involving testimony and cross-examination related to a cyber incident impacting Nova Scotia Power Incorporated's handling of customer information, customer service, billing processes, and regulatory matters. Topics covered include the definition of costs associated with the incident, notification processes to customers, credit monitoring measures, audit procedures, and communication challenges following the breach.

Disclaimer: This overview was generated by AI from the filings it describes. We take care to make it accurate, but errors are possible - and it isn't advice. Only the filings themselves are the record: if you're relying on something here, confirm it against the source documents or the Nova Scotia Energy Board's own record. Full disclaimer →

Filed in: M12600 — Nova Scotia Power - Cybersecurity Accountability IN THE MATTER OF AN INQUIRY about the impact of the cyber incident on NOVA SCOTIA POWER INCORPORATED’s collection and retention of customer information, customer service and communications, billing processes and regulatory matters

Filing event: APPLICATION on 08/20/2026

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