E1 Responses to Synapse Energy Economics (Synapse) Information Requests NON-CONFIDENTIAL - Email: including acquisition/enrollment targeted emails, existing participant 2 'warming' during off-season period, in-season communications to incr...
AI summary EfficiencyOne (E1) outlines strategies for customer engagement in demand-side management (DSM), including targeted emails, personalized portal messaging, and dealership promotions for EVs. E1 uses AMI data and demographics for customer segmentation and implemented a consolidated Quality Assurance framework in Q4 2024, involving audits and customer surveys. The text references M12249, E1's 2026 DSM Extension application.