HomeAffordabilityM12338Evidence
Topic/Matter Intersection

Topic:"Affordability" in M12338

Matter: NSPI DRO Appeal - Smart Meter Issues - Sherry Dennis
4 passages 4 documents

Affordability across all matters →

D-2DRO Decision d. June 2, 2025 (redacted) 1 passage
Don Farmer, P. Eng., Dispute Resolution Officer (D.R.O.) Telephone (902) 428-6202, Toll-free 1-877-428-6202, Fax (902) 835-7744 [email protected]
n 12 days of receipt of Final Written Decision) to the Board. Your Dispute in summary is : that you have service at Dr (Account ; that you dispute Kwh consumption billed to you by N.S.Power; that you believe that your serving meter was fau...

AI summary The dispute involves a customer who disputes the accuracy of their electricity meter and the associated billing by N.S.Power. The meter was tested by N.S.Power and found to be within accuracy limits, and later tested by Measurement Canada, which also confirmed compliance. The customer is requesting a credit of $600.00 to $1000.00 to clear outstanding balances.

99271Board Decision Letter - Redacted 1 passage
6.7 DISPUTE TEST p. p. 1
6.7 DISPUTE TEST Upon notice from Industry Canada, the Company will remove the meter and ship it to Industry Canada (Measurement Canada, seal intact) for testing. If the meter, when tested, is found to be accurate, the customer is responsi...

AI summary If a meter is found accurate after testing by Industry Canada, the customer is responsible for outstanding charges and a fee outlined in Schedule of Charges 7.1, Section 1.

98892Dennis Reply to NSPI Response Redacted 1 passage
Urgent Appeal Regarding Nova Scotia Power's Billing Practices, Infrastructure Failures, and Lack of Government Accountability p. p. 8
Urgent Appeal Regarding Nova Scotia Power's Billing Practices, Infrastructure Failures, and Lack of Government Accountability To Whom It May Concern, I am writing on behalf of thousands of concerned Nova Scotians regarding the intolerable...

AI summary This urgent appeal highlights concerns about Nova Scotia Power's billing practices, infrastructure issues, and the lack of government accountability. Residents report excessive and unexplained bills, rate increases, and problems with smart meters, causing financial and emotional distress.

99271Board Decision Letter - Redacted 1 passage
6.7 DISPUTE TEST p. p. 1
6.7 DISPUTE TEST Upon notice from Industry Canada, the Company will remove the meter and ship it to Industry Canada (Measurement Canada, seal intact) for testing. If the meter, when tested, is found to be accurate, the customer is responsi...

AI summary The dispute test process requires the Company to send a meter to Industry Canada for testing if notified. If the meter is found accurate, the customer is responsible for any outstanding charges and a fee outlined in Schedule of Charges 7.1, Section 1.

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