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Topic/Matter Intersection

Topic:"Affordability" in M12616

Matter: NSPI DRO Appeal - Billing Issues - Swati Patel
2 passages 2 documents

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101951Board Interim Decision (redacted) 1 passage
The bill dated July 18, 2025 p. p. 3
The bill dated July 18, 2025 The $142.03 refund was the $126 security deposit you paid on January 6, 2023, plus $16.03 interest. NS Power explained that you reached two years of satisfactory payment history at the time the July 2025 bill w...

AI summary NS Power refunded a customer $142.03, which included a $126 security deposit and $16.03 in interest. The refund was issued after the customer reached two years of satisfactory payment history. The interest was calculated at 1% below the RBC prime rate, prorated over the days the deposit was held from 2023 to 2025.

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101951Board Interim Decision (redacted) 1 passage
The bill dated July 18, 2025 p. p. 3
The bill dated July 18, 2025 The $142.03 refund was the $126 security deposit you paid on January 6, 2023, plus $16.03 interest. NS Power explained that you reached two years of satisfactory payment history at the time the July 2025 bill w...

AI summary The July 18, 2025 bill includes a $142.03 refund, which consists of a $126 security deposit and $16.03 in interest. The refund was issued after two years of satisfactory payment history. The interest was calculated using 1% below the RBC prime interest rate, prorated over the days the deposit was held.

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