Topic:"Affordability" in M12777

From: Miguel Adam Sent: April 23, 2026 8:51 PM To: Penney, Nicole Cc: Carley Freeman ; Chris Lanteigne ; Forsey, Lisa ; Wallace, Lisa ; Podolyako, Maryna ; Murray, Kathleen ; Ross, Jennifer ; Sofia Reiner ; Williams, Blake Subject: Re: M12...

AI summary The sender, Miguel Adam, is appealing a DRO's decision regarding a reconciliation bill he received from Nova Scotia Power. He argues that the company has not provided a clear explanation for the unusually high electricity consumption recorded at his property, despite the billing math being explained.

From: Miguel Adam Sent: April 28, 2026 12:50 PM To: Penney, Nicole Cc: Carley Freeman ; Chris Lanteigne ; Forsey, Lisa ; Wallace, Lisa ; Podolyako, Maryna ; Murray, Kathleen ; Ross, Jennifer ; Sofia Reiner ; Williams, Blake Subject: Re: M1...

AI summary Miguel Adam updates the Nova Scotia Energy Board about a new bill from Nova Scotia Power showing continued high electricity usage at his property, despite prior reconciliation efforts. He is concerned that the source of this usage has not been identified or explained.

NON-CONFIDENTIAL 1 Request IR-4: 2 3 On April 23, 2026, NS Power said there are flexible, interest-free options available for 4 retiring the balance. Considering the outstanding balance in Mr. Adam's April 2026 reaches 5 over $2,000, even...

AI summary NS Power offers flexible payment arrangements for Mr. Adam's outstanding balance, including short-term and long-term plans, to ease his financial burden without late fees or penalties.

Request IR-4: - On April 23, 2026, NS Power said there are flexible, interest-free options available for retiring the - balance. Considering the outstanding balance in Mr. Adam's April 2026 reaches over $2,000, - even with NS Power not app...

AI summary NS Power is asked to provide flexible, interest-free payment options for a customer with an outstanding balance exceeding $2,000, despite no late fees or penalties being applied.