[email protected] From: Colina McNeil Sent: Monday, March 30, 2026 2:13 PM [email protected] To: Subject: Action: Marilyn Ells - Account 0517931 - 2 Attachments: Farmer.pdf Hello Mr. Farmer, My name is Colina McNe...
AI summary Marilyn Ells, an 80-year-old customer, seeks assistance from the Dispute Resolution Officer (DRO) regarding a high power bill from Nova Scotia Power (NS Power). Colina McNeil, acting on Ells' behalf, requests urgent resolution to the complaint, emphasizing the emotional distress caused by the issue.
Colina McNeil acting as Agent for Marilyn Ells After review and consideration of all of the following and attached, my Final Written Decision in the matter fo1lows. I will begin with my Role Statement as Dispute Resolution Officer (DRO) in...
AI summary Marilyn Ells disputes a high power bill from NS Power, citing estimated meter readings and reconciliation errors. The DRO explains their role in resolving disputes under Board regulations and notes that decisions are binding on NS Power but appealable by customers. Regulations 5.1 and 6.4 are referenced.
largh one 18,000 BTU (350: for 2 months). The I polid the bill. I have turned off the larger one and will have to relie on the wood stove. to get temp up to 20°C and do not use a clothes drier and limit use of over. There is a very real pr...
AI summary The text discusses a customer's experience with high energy costs, leading to the shutdown of a heating appliance and reliance on a wood stove, highlighting concerns about affordability and energy usage.
Tax: HST (11931 4938 RT) 58.77 Provincial Rebate -39.18 Total other charges 19.59 Total amount due $411.37 Amount due Mar 25, 2024 $411.37 Interest on overdue amounts is calculated at 1.5 % per month or part thereof (19.56%) per annum). No...
AI summary This document is a customer billing statement from Nova Scotia Power Inc. showing the total amount due, including tax, provincial rebate, and other charges. The account holder is Marilyn Ells, and the billing address is in Brooklyn Corner, Nova Scotia. The amount due is listed as $411.37 as of March 25, 2024, with information on interest for overdue payments.