Topic:"Affordable Multifamily Housing And Non Profit Organizations Amf" in M13097

Matter: NSPI DRO Appeal - Billing Issues - Stephanie Jamieson

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Affordable Multifamily Housing And Non Profit Organizations Amf across all matters →

J-6DRO Decision d. September 11, 2026 (redacted) 1 passage

Don Farmer, P. Eng,,..llliputc Resolution Officer (D,R.O,)

Your Dispute in summarx..ls: that you have service from N .S.Power at ; that you are disputing your 2 July 2026 outstanding balance of $3829.77 (ledger attached); that you are a single Mom of two; thatnyou have been on Equal billing of$100...

AI summary The customer is disputing an outstanding balance with Nova Scotia Power, citing financial hardship as a single mother of two. The dispute includes concerns over billing accuracy following a cybersecurity incident, estimated billing, and the impact of a heat pump on electricity consumption. The customer questions the magnitude of the increase in electricity consumption and whether it is reasonably explained.

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