On August 20, 2025, you said that you do not fully understand how the meters work and asked whether NS Power was sure that its equipment was calibrated properly. According to NS Power's response to Board IR-1, your meter #2241226 is an Adv...
AI summary The customer expressed concerns about the accuracy of their AMI meter and questioned NS Power's confidence in its calibration. NS Power responded that the meter, installed in 2021, is certified and sealed, and operates within prescribed accuracy limits. The customer also alleged bias by the DRO but provided no evidence. The matter is now under new appeal.