Topic:"Appeal Processes" in M12476

Liang Lu After review and consideration of all of the following and attached, my Final Written Decision in the matter follows. I will begin with my Role Statement as Dispute Resolution Officer (DRO) in matters of dispute between N.S.Power...

AI summary The Dispute Resolution Officer (DRO) clarifies their role in resolving disputes between Nova Scotia Power and customers, emphasizing they are not affiliated with Nova Scotia Power or the Energy Board. Their decisions are binding on Nova Scotia Power but not on customers, who may appeal within 12 days.

3rd Floor, 1601 Lower Water Street Halifax, Nova Scotia B3J 3P6 Mailing Address PO Box 1692, Unit M Halifax, Nova Scotia B3J 3S3 TEL 902-424-1332 FAX 902-424-3919 TF 1-833-809-0040 [email protected] nserbt.ca/nseb September 16, 2025 Dear...

AI summary This letter acknowledges the receipt of an appeal by LU against a decision made by the Dispute Resolution Officer (DRO) of Nova Scotia Power Inc. (NS Power). The appeal is part of matter M12476, and the Board will provide a copy of the appeal and related materials to NS Power and the DRO. The letter also outlines procedures for handling the appeal, including public access to records and confidentiality requests.

suant to Regulatory Rule 12 , a copy of which is attached to this letter. The evidence will, in any case, be made available to NS Power to allow the appeal to be properly addressed. Document: 324274 By copy of this letter, the Board reques...

AI summary The Board has requested NS Power to submit a response to an appeal by October 1, 2025, and has directed NS Power to hold disconnection notices on the property until the appeal is resolved. The appellant is given 10 business days to respond to NS Power's submission.