Topic:"Appeal Processes" in M12556

1 Request IR-1: - 2 In your appeal, you noted that you wanted the DRO and/or NS Power to address your "critical - 3 points of dispute ..." - 4 Please provide the critical points of dispute you would like the Board to address as part of you...

AI summary The document outlines a request for the DRO and NS Power to address specific 'critical points of dispute' in an appeal. The applicant refers to an email sent to the DRO by Eugene Van Den Berg regarding electricity consumption errors and notes that related communications have been provided to the Board.

3rd Floor, 1601 Lower Water Street Halifax, Nova Scotia B3J 3P6 Mailing Address PO Box 1692, Unit M Halifax, Nova Scotia B3J 3S3 TEL 902-424-1332 FAX 902-424-3919 TF 1-833-809-0040 [email protected] nserbt.ca/nseb March 5, 2026 Eugene va...

AI summary The document outlines the review of an appeal by Eugene van den Berg against a decision by the Dispute Resolution Officer (DRO) dated November 6, 2025. The review included various documents, such as the DRO's decision, the appeal, responses from NS Power, and meter test results.

APPEAL OF THE DRO DECISION You appealed the DRO's decision, dated November 2025, as you feel that neither the DRO nor NS Power looked properly into the claims of your dispute. These claims are as follows: - The usage billed for is wrong, a...

AI summary The customer is appealing a DRO decision regarding billing inaccuracies, including overcharging, double billing, and incorrect meter readings following a cyberattack. The customer provided detailed calculations and historical usage data to support their claims, which they argue were not adequately addressed by NS Power or the DRO.

3rd Floor, 1601 Lower Water Street Halifax, Nova Scotia B3J 3P6 Mailing Address PO Box 1692, Unit M Halifax, Nova Scotia B3J 3S3 TEL 902-424-1332 FAX 902-424-3919 TF 1-833-809-0040 [email protected] nserbt.ca/nseb November 13, 2025 Eugen...

AI summary This letter acknowledges receipt of an appeal by Eugene Van Den Berg against a decision by the Dispute Resolution Officer of Nova Scotia Power Inc. The appeal relates to a decision dated November 6, 2025. The letter provides details on the next steps, including the provision of the appeal to NS Power and the DRO, and notes that the appeal does not prevent NS Power from taking recovery action for unpaid arrears.

suant to Regulatory Rule 12 , a copy of which is attached to this letter. The evidence will, in any case, be made available to NS Power to allow the appeal to be properly addressed. Document: 325708 By copy of this letter, the Board reques...

AI summary The Nova Scotia Energy and Utility Board has requested NS Power to file a response to an appeal and provide relevant documents. The appeal process is outlined, with timelines for responses and disconnection notices being placed on hold until a decision is made.

3rd Floor, 1601 Lower Water Street Halifax, Nova Scotia B3J 3P6 Mailing Address PO Box 1692, Unit M Halifax, Nova Scotia B3J 3S3 TEL 902-424-1332 FAX 902-424-3919 TF 1-833-809-0040 [email protected] nserbt.ca/nseb March 5, 2026 Eugene va...

AI summary The document outlines the review of an appeal by Eugene van den Berg against a decision by the Dispute Resolution Officer regarding a matter involving Nova Scotia Power Inc. The review considered multiple documents, including the DRO's decision, the appeal, responses from NS Power and the appellant, and meter test results.