Topic:"Appeal Processes" in M12732

Appeal - NS Power Dispute Resolution Officer (DRO) Reference Number: 260304002 Submitted on: Wednesday, March 04 2026 at 01:44:29 PM (AST) Contact Information Name on account: Hunter Cooling Account number: \ \ \ \ \ \ \ Business contact:...

AI summary An appeal reference from NS Power's Dispute Resolution Officer (DRO) with submission details and redacted contact information. The document includes a reference number (260304002) and submission date (March 4, 2026). No substantive arguments or claims are presented in the text.

B at Hunter Cooling After review and consideration of all of the following and attached, my Final Written Decision in the matter follows. I will begin with my Role Statement as Dispute Resolution Officer (DRO) in matters of dispute between...

AI summary The Dispute Resolution Officer (DRO) outlines their role in resolving disputes between Nova Scotia Power and customers, emphasizing non-employee status, jurisdiction limits to regulatory interpretations, and binding decisions subject to customer appeals to the Board within 12 days.

.B._@ Hunter Cooling In response to your following email, I will begin with my Role Statement as Dispute Resolution Officer (DRO) in matters of dispute between N.S.Power and their Customers: I am not an employee of Nova Scotia Power or the...

AI summary The Dispute Resolution Officer (DRO) clarifies their role in resolving disputes between Nova Scotia Power (NS Power) and customers, emphasizing non-employee status, binding decisions on NS Power, customer appeal rights within 12 days, and procedural steps for account information sharing.

Hunter Cooling DRO Appeal (NSEB M12732) NSPI Responses to NSEB Information Requests

AI summary The document outlines Nova Scotia Power Inc.'s (NSPI) responses to information requests by the Nova Scotia Energy Board (NSEB) in the context of the Hunter Cooling DRO Appeal (NSEB M12732), focusing on regulatory compliance and procedural matters.

3rd Floor, 1601 Lower Water Street Halifax, Nova Scotia B3J 3P6 Mailing Address PO Box 1692, Unit M Halifax, Nova Scotia B3J 3S3 TEL 902-424-1332 FAX 902-424-3919 TF 1-833-809-0040 [email protected] nserbt.ca/nseb March 9, 2026 Dear Appe...

AI summary The Nova Scotia Energy Regulation Board acknowledges receipt of an appeal (M12732) by Hunter COOLING against a decision by Nova Scotia Power Inc.'s Dispute Resolution Officer. The Board notifies NS Power of the appeal, provides contact details for NS Power's regulatory counsel, and outlines procedural requirements, including a March 23, 2026 deadline for NS Power to respond. The Board also clarifies that the appeal does not prevent NS Power from pursuing arrears recovery.

d. By copy of this letter, the Board requests NS Power to file a response with the Board to the enclosed appeal on or before 2:00 PM on Monday, March 23, 2026, and to provide a copy Document: 328419 of the complete file reviewed by the DRO...

AI summary The Board requests NS Power to respond to an appeal by March 23, 2026, provide documents, and halt disconnection notices until a decision is made. The appellant has 10 business days to reply.

NOVA SCOTIA ENERGY BOARD IN THE MATTER OF: THE PUBLIC UTILITIES ACT - and - IN THE MATTER OF: AN APPEAL of the Dispute Resolution Officer's Decision by a customer of NOVA SCOTIA POWER INCORPORATED (NS POWER) – Hunter Cooling

AI summary The Nova Scotia Energy Board is considering an appeal under the Public Utilities Act by Hunter Cooling against a decision by the Dispute Resolution Officer involving Nova Scotia Power Incorporated (NS Power). The proceeding addresses customer disputes related to utility services.

M12732 – Nova Scotia Power Inc. – Appeal by Hunter Cooling of a Decision of the Dispute Resolution Officer On March 4, 2026, you filed an appeal with the Nova Scotia Energy Board (Board) regarding a decision made by Nova Scotia Power Dispu...

AI summary Hunter Cooling appeals a DRO decision, claiming improper compensation for solar generation in 2025 and requesting a revision to Section 7(4) of the Electricity Act . NS Power argues that under the Self-Generation Option (SGO), they are only required to offset consumption, not compensate for excess. The Board reviews compliance with regulations and the Electricity Act .