Topic:"Appeal Processes" in M12767

Briar In response to your following email, I will begin with my Role Statement as Dispute Resolution Officer (DRO) in matters of dispute between N.S.Power and their Customers : I am not an employee of Nova Scotia Power or the Nova Scotia E...

AI summary The Dispute Resolution Officer (DRO) explains their role in mediating disputes between Nova Scotia Power (NSP) and customers, emphasizing independence from NSP and the Nova Scotia Energy Board. The DRO investigates NSP's adherence to regulatory standards, with decisions binding on NSP but appealable by customers to the Board within 12 days.

nvoices - Confidential Attachment 4 DRO Decision Please accept the following summary of activities and communications pertaining to the March 24, 2026 DRO decision being appealed by Ms. Mitchell.

AI summary This document outlines a summary of activities and communications related to the March 24, 2026 DRO decision, which is being appealed by Ms. Mitchell. It is part of a confidential attachment to the proceeding.

3rd Floor, 1601 Lower Water Street Halifax, Nova Scotia B3J 3P6 Mailing Address PO Box 1692, Unit M Halifax, Nova Scotia B3J 3S3 TEL 902-424-1332 FAX 902-424-3919 TF 1-833-809-0040 [email protected] nserbt.ca/nseb March 27, 2026 Briar Mi...

AI summary The Board acknowledges Briar Mitchell's appeal against a Nova Scotia Power Inc. (NS Power) Dispute Resolution Officer (DRO) decision dated March 24, 2026. The appeal process is outlined, including NS Power's contact details and public record disclosure rules. The Board notes that filing an appeal does not prevent NS Power from recovering non-appealed arrears, and evidence submitted will be public unless confidentiality is requested under Regulatory Rule 12.

o Regulatory Rule 12 , a copy of which is attached to this letter. The evidence will, in any case, be made available to NS Power to allow the appeal to be properly addressed. Document Number: 329054 By copy of this letter, the Board reques...

AI summary The Board requests NS Power to respond to an appeal by April 14, 2026, and to provide relevant documentation. Disconnection notices on the property are paused pending the Board's decision. The appellant has 10 business days to reply to NS Power's response. Regulatory Rule 12 is referenced, and evidence will be shared with NS Power.