Topic:"Appeal Processes" in M12777

\ \ EXTERNAL EMAIL / COURRIEL EXTERNE \ \ Exercise caution when opening attachments or clicking on links / Faites preuve de prudence si vous ouvrez une pièce jointe ou cliquez sur un lien To the Nova Scotia Energy Board, I am appealing the...

AI summary An individual appeals a Nova Scotia Power Dispute Resolution Officer's Final Written Decision regarding billing and metering conclusions for their service account. The appeal is filed within the 12-day deadline to the Nova Scotia Energy Board, challenging the decision's reliance on specific billing and metering determinations.

6.4 DISPUTED BILLING FOR ELECTRIC SERVICE (1) Where a customer advises the Company that all or a portion of his bill or any matter relating to the provision of electric service is in dispute, the Company shall: - (a) record the date, time...

AI summary The regulation outlines steps for resolving disputed electric bills. The Company must investigate disputes, inform customers, and attempt informal resolution. Customers must pay undisputed arrears within five days; failure leads to disconnection. Disputes unresolved internally may be appealed to the Board via the Dispute Resolution Officer, with a 12-day appeal period before disconnection can occur.

ly reliable and adequately explained meter and consumption data. The DRO decision states that I may appeal this decision to the Nova Scotia Energy Board. How do they want the complaint resolved? I want my complaint resolved by having the B...

AI summary The complainant appeals a DRO decision, requesting the Nova Scotia Energy Board to review whether NS Power properly applied regulations to their account. They seek clarification on meter data accuracy, billing reconciliation, and potential adjustments. Supporting documents include a DRO Final.pdf.

April 09, 2026 Adam Miguel Dear Appellant: M112777 – Nova Scotia Power Inc. – Appeal by Adam MIGUEL of a Decision of the Dispute Resolution Officer This will acknowledge receipt of your correspondence received by the Board on April 2, 2026...

AI summary Adam Miguel appeals a decision by NS Power's Dispute Resolution Officer (DRO). The Board acknowledges the appeal, requires NS Power to respond by April 23, 2026, and notes that appeal information is public unless confidentiality is requested under Regulatory Rule 12. NS Power may recover non-appealed arrears.

file reviewed by the DRO in reaching its decision, including any supporting information and comments NS Power wishes the Board to consider. NS Power must also provide a copy of their response to you. As the appellant, you will have 10 busi...

AI summary The Board directs NS Power to halt disconnection notices pending a decision. The appellant has 10 business days to respond to NS Power's submission. The process involves reviewing documents, considering appeals, and ensuring compliance with regulatory procedures.

PARTIALLY CONFIDENTIAL Lisa Wallace Chief Clerk of the Board Nova Scotia Energy Board 1601 Lower Water Street, 3rd Floor Halifax, NS B3J 3S3 Re: M12777 – DRO Appeal – Miguel Adam Dear Ms. Wallace: On April 2, 2026 Miguel Adam contacted the...

AI summary Miguel Adam is appealing a decision by the Dispute Resolution Officer (DRO) regarding his March 2026 reconciliation bill. The Nova Scotia Energy Board has directed NS Power to file a response and provide relevant documents by April 23, 2026. Confidential attachments include the DRO file, customer account details, and Mr. Adam's bills.

From: Miguel Adam Sent: July 13, 2026 11:33 AM To: Penney, Nicole < [email protected] >; Energy and Regulatory Boards Tribunal Cc: Forsey, Lisa < [email protected] >; Ross, Jennifer < [email protected] >; Murray, Kath...

AI summary The email discusses inconsistencies in NS Power's responses regarding a meter read and billing history in Matter No. M12777. The sender raises concerns about the reliability of the information provided, which impacts the appeal process.