REDACTED (CONFIDENTIAL INFORMATION REMOVED) PO Box 910 Halifax, Nova Scotia Canada B3J April 21, 2026 REDACTED Lisa Wallace Chief Clerk of the Board Nova Scotia Energy Board 1601 Lower Water Street, 3rd Floor Halifax, NS B3J 3S3 Re: M12792...
AI summary The Centre for Adults in Progressive Employment Society (CAPE) appeals a March 2026 Dispute Resolution Officer (DRO) decision regarding a billing dispute with Nova Scotia Power. The Nova Scotia Energy Board directed NS Power to submit a response and supporting documents by April 21, 2026. Confidential attachments include the DRO file, customer account details, and invoices.
nth May 2025 to March 2026 periods was clearly lower than actual usage. N.S. Power did not bill you in January resulting in a 4 month bill in March. Final Written DRO Decision: In the context of Board approved Regulation 5.1, N.S.Power has...
AI summary NS Power billed a customer for four months due to initial estimated billing errors, leading to a DRO decision upholding the billing. CAPE appealed this decision to the NSEB, while NS Power affirmed the DRO's ruling and offered payment options to resolve the balance.