Topic:"Appeal Processes" in M12797

PO Box 910 Halifax, Nova Scotia Canada B3J April 23, 2026 REDACTED Lisa Wallace Chief Clerk of the Board Nova Scotia Energy Board 1601 Lower Water Street, 3rd Floor Halifax, NS B3J 3S3 Re: M12797 – DRO Appeal – Marilyn Ells Dear Ms. Wallac...

AI summary Marilyn Ells is appealing a Dispute Resolution Officer (DRO) decision regarding her Nova Scotia Power bill. The Nova Scotia Energy Board directed NS Power to file a response by April 23, 2026, including the complete DRO file and supporting information. Confidential attachments include the DRO decision, customer account notes, and bills from 2024–2026.

April 09, 2026 Marilyn Ells Dear Appellant: M12797 – Nova Scotia Power Inc. – Appeal by Marilyn ELLS of a Decision of the Dispute Resolution Officer This will acknowledge receipt of your correspondence received by the Board on April 8, 202...

AI summary Marilyn Ells appeals a decision by Nova Scotia Power Inc.'s Dispute Resolution Officer (DRO) dated April 1, 2026. The appeal is acknowledged by the Board, which requests NS Power to respond by April 23, 2026, and provides details on public record access and confidentiality requests under Regulatory Rule 12.

ith the Board to the enclosed appeal on or before 2:00 PM on Thursday, April 23, 2026, and to provide a copy of the complete file reviewed by the DRO in reaching its decision, including any supporting Document: 329403 -2- information and c...

AI summary The Board sets a deadline for submitting an appeal related to disconnection notices, requiring NS Power to provide supporting documents and a response. The appeal process involves a 10-business-day reply period for the appellant, with the Board directing NS Power to hold disconnection notices pending a decision.

PARTIALLY CONFIDENTIAL Lisa Wallace Chief Clerk of the Board Nova Scotia Energy Board 1601 Lower Water Street, 3rd Floor Halifax, NS B3J 3S3 Re: M12797 – DRO Appeal – Marilyn Ells Dear Ms. Wallace: On April 8, 2026 Colina McNeil on behalf...

AI summary Marilyn Ells appeals a DRO decision regarding her Nova Scotia Power bill. The Nova Scotia Energy Board directs NS Power to respond by April 23, 2026, and submit the DRO file. Confidential attachments include the DRO decision, customer account details, and bills from 2024-2026.

Colina McNeal as Agent for Marilyn Ells In response to your following email, I will begin with my Role Statement as Dispute Resolution Officer (DRO) in matters of dispute between N.S.Power and their Customers : I am not an employee of Nova...

AI summary Colina McNeal, acting as agent for Marilyn Ells, outlines the role of the Dispute Resolution Officer (DRO) in resolving disputes between N.S.Power and customers. The DRO is not an NS Power employee but is appointed to address disputes beyond standard customer channels. Decisions are binding on NS Power but not customers, who may appeal within 12 days. The dispute involves a 'consumption dispute,' where NS Power's responsibility is to deliver power to the metering point.

[email protected] Sent: Friday, April 3, 2026 11 :24 AM To: '[email protected]' Cc: [email protected] Subject: DRO 3 April POST DECISION re Final Written Decision re Colina McNeil acting as Agent for Marilyn E...

AI summary An email regarding a decision made by the DRO on April 3, 2026, concerning Colina McNeil acting as an agent for Marilyn Ells with account number 0517931-2. The email includes an attachment for appealing the decision.

N.S.Power Customer Relations In response to your attached email and its attachment: Once I issue a Decision in a matter, I withdraw from it. The Customers options then become: (I) Appeal the Decision to the NSUARB and (2) Work with N.S.Pow...

AI summary The text outlines post-decision options for customers: appealing to the NSUARB or collaborating with N.S.Power. It provides board contact details and mentions Marilyn discussing on-premise consumption with Efficiency N.S. Don Fanner, the DRO, is the sender.

NOVA SCOTIA ENERGY BOARD IN THE MATTER OF: THE PUBLIC UTILITIES ACT - and - IN THE MATTER OF: AN APPEAL OF THE DISPUTE RESOLUTION OFFICER'S DECISION by a customer of NOVA SCOTIA POWER INC. (NS Power) – Marilyn Ells INFORMATION REQUESTS To:...

AI summary The Nova Scotia Energy Board has issued information requests to Nova Scotia Power Inc. (NSP) regarding an appeal under the Public Utilities Act by customer Marilyn Ells against a Dispute Resolution Officer's decision. The Board seeks responses by June 11, 2026, with Miranda Mavhunga as the contact person.

NOVA SCOTIA ENERGY BOARD IN THE MATTER OF: THE PUBLIC UTILITIES ACT - and - IN THE MATTER OF: AN APPEAL OF THE DISPUTE RESOLUTION OFFICER'S DECISION by a customer of NOVA SCOTIA POWER INC. (NS Power) – Marilyn Ells

AI summary The Nova Scotia Energy Board is considering an appeal under the Public Utilities Act by Marilyn Ells, a customer of Nova Scotia Power Inc., challenging the Dispute Resolution Officer's decision regarding her case.