Colina McNeil acting as Agent for Marilyn Ells
p. p. 0
Colina McNeil acting as Agent for Marilyn Ells After review and consideration of all of the following and attached, my Final Written Decision in the matter follows. I will begin with my Role Statement as Dispute Resolution Officer (DRO) in...
AI summary Colina McNeil, acting for Marilyn Ells, disputes a high February 2026 N.S.Power bill ($1258.41), citing estimated meter readings in prior bills and reconciliation after actual readings. The DRO explains their role in resolving disputes under Board regulations 5.1 and 6.4, emphasizing they are not an N.S.Power employee and decisions are binding on N.S.Power but appealable by customers.