APPEAL OF THE DRO DECISION
APPEAL OF THE DRO DECISION You appealed the DRO's decision on the following grounds: - 1) Your usage dropped in December 2025 and jumped significantly in February 2026; and - 2) You question if the cyber incident compromised NS Power's met...
AI summary The customer is appealing a DRO decision regarding billing discrepancies and concerns about a cyber incident affecting meter readings. The DRO's decision is binding on NS Power but not the customer, who may appeal to the Board within 12 days. The DRO concluded that NS Power appropriately billed the customer under Regulation 5.1.