Topic:"Compliance Legislation" in M12829

er than the fact. Once an actual meter reading is obtained following estimated meter readings, all estimation error is reconciled. Your total billing for the 10 Dec 2025 to 12 March 2026 is accurate. Final Written DRO Decision : In the con...

AI summary The DRO confirms NSP's billing for the period 10 Dec 2025 to 12 March 2026 is accurate after reconciling estimated meter readings. The customer may appeal to the NSEB and request an independent Meter Canada test under Regulation 5.5. The decision outlines steps for resolving meter disputes, including regulatory compliance and appeal procedures.

Jaspel Singh After review and consideration of all of the following and attached, my Final Written Decision in the matter follows. I will begin with my Role Statement as Dispute Resolution Officer (DRO) in matters of dispute between N.S.Po...

AI summary Jaspel Singh, as Dispute Resolution Officer, resolves a billing dispute with N.S.Power, confirming the accuracy of the customer's bill after reconciling estimated and actual meter readings and verifying the serving meter's compliance with accuracy standards.

rue read and the bill was the reconciliation bill. The peak billed 2-month winter usage at the subject premises was 8892 kWh's. This occurred during the December 2024 to February 2025 billing period. It is NS Power's position that the cust...

AI summary NS Power asserts the customer was billed correctly for high winter usage (8892 kWh). The DRO requested meter testing (Regulation 5.5) after learning the customer uses baseboard heating. NS Power provided account details and offers payment plans. The case references Confidential Attachment 1 (pages 6-10).

REDACTED 1 Request IR-1: 2 3 On May 12, 2026, NS Power included its response to the DRO dated March 27, 2026 which 4 said Mr. Singh connected service at on December 10, 2025 and the meter 5 read of 81,175 kWh obtained on that date was a tr...

AI summary The document outlines a series of information requests from the DRO to NS Power regarding meter #2039876, including its type, installation date, testing history, and replacement with meter #2567965. The requests also seek details on the timing and process of meter testing.