The Evidentiary Record Before the DRO Was Incomplete During the DRO process, information relating to the meter history and the wildfire removal/reinstallation was specifically requested. The DRO himself requested that Nova Scotia Power pro...
AI summary The DRO process lacked complete information regarding meter history and wildfire-related removal/reinstallation records. The DRO requested specific documents, but critical records were missing, raising concerns about whether the Final Written Decision was properly made without resolving these factual issues.
Records Requested To properly determine the appeal, we respectfully request that the Board obtain or direct Nova Scotia Power to provide, where available: - All work orders, service records and field records concerning the removal and rein...
AI summary The appeal seeks records from Nova Scotia Power related to meter removal, reinstallation, and billing estimates, including meter data, inspection records, and the impact of a cybersecurity disruption on meter information. The request also includes Nova Scotia Power's position on the application of Regulation 5.5 to a June reconciliation.
Conclusion The original dispute was characterized as a consumption dispute. The technical meter-accuracy component of that dispute has now been resolved, and we accept the meter-test result. What remains is a different question. Nova Scoti...
AI summary The dispute involves Nova Scotia Power's estimation of an account's consumption and the handling of a meter that was removed and reinstalled. The DRO resolved the meter accuracy issue, but questions remain about the use of estimates, compliance with regulations, and the lack of actual readings. The request is for the Board to review the DRO's decision and ensure regulatory compliance.