Order NS Power to: - Provide all written Payment Agreements since 2017 (or confirm none exist). - Credit account for ~$300/month overcharges since 2018. - Recalculate billing from 2017 with full ledger/history. - Waive "arrears" created by...
AI summary The regulatory body orders NS Power to address billing discrepancies by providing payment agreements, crediting accounts for overcharges since 2018, recalculating billing from 2017, waiving arrears, and compensating customers if overcharging is proven.