HomeCost To CustomerM12273Evidence
Topic/Matter Intersection

Topic:"Cost To Customer" in M12273

Matter: Board Inquiry into Nova Scotia Power's Cybersecurity Incident
10 passages 8 documents

Cost To Customer across all matters →

N-1Letters of Comment - Redacted 1 passage
Section 7
llace acting as Chief Clerk of the Nova Scotia Energy and Regulatory Boards Tribunal Kim Adair acting as Auditor General for the Office of the Auditor General of Nova Scotia Enclosed Documentation 1.​ NSERBT Decision – Matter M11099 (Augus...

AI summary A data breach at Nova Scotia Power (NSP) has raised concerns about customer data security and fairness, with NSP's lack of infrastructure upgrades and privatization-related price increases exacerbating public dissatisfaction. The breach notification offers a monitoring service, but customers question accountability and cost distribution.

N-3Incident Report - Redacted 1 passage
Section 87
establishing processes related to evaluating the ELIADC and determining the cost to serve PHP and One-Part RTP." January, 31, 2026.

AI summary The text discusses establishing processes for evaluating the ELIADC and determining the cost to serve PHP and One-Part RTP, with a reference date of January 31, 2026.

99535NSPI Monthly Update Report #2 2 passages
Section 9
er and any adjustments arising from schedule variances if required. NS Power shall endeavor to submit this report no later than 60 days after the end of a tariff year. PHP will be entitled to a credit equal to 25 percent of the cost differ...

AI summary NS Power's systems for calculating cost-to-customer metrics under ELIADC and RTP tariffs were disrupted by a cyber incident, impacting ADC evaluations and PHP's CBL cost calculations. NS Power aims to file a new PHP-specific tariff by 2025, pending NSEB approval, and will reassess costs once systems are restored.

Section 10
d, NS Power plans to run calculations for each month in which the data was unavailable to establish the above-described ADC evaluations and the cost to serve under the ELIADC and One-Part RTP Tariffs. Renewable to Retail Information NS Pow...

AI summary NS Power plans to calculate ADC evaluations and cost-to-serve under ELIADC and One-Part RTP tariffs despite data gaps caused by an incident. The 2025 renewable-to-retail market report may be delayed due to model unavailability, and manual meter reading processes are being used to address billing disruptions.

99874NSPI Monthly Update Report #3 1 passage
Section 4
rocesses related to evaluating ELIADC and determining the cost to serve PHP and One-Part RTP. NS Power anticipates that these prerequisite systems will be Page 2 of 4 November 3, 2025 C. Henwood

AI summary The text references processes for evaluating ELIADC and determining cost-to-customer metrics, with mention of PHP and One-Part RTP systems. NS Power anticipates prerequisite systems for these evaluations.

100840NSPI Monthly Update Report #5 1 passage
Section 19
2026 Data processing and PortOps Extra Large Industrial Active Demand Work continues to populate the databases associated with the PortOps software to allow for the evaluation of the ELIADC and for determining cost to serve PHP and One-Par...

AI summary The document outlines ongoing efforts to populate PortOps software databases for evaluating the ELIADC tariff and modeling cost-to-serve PHP and One-Part RTP tariffs for 2025. Preliminary modeling for RTP integrity verification is underway, with completion expected by February 28, 2026.

101155NSPI Monthly Update Report #6 2 passages
Section 18
2026 Work has progressed to populate the databases associated with the PortOps software to allow for the evaluation of the ELIADC and for determining cost to serve PHP and One-Part RTP. Preliminary Extra Large Industrial Active Demand Port...

AI summary Progress has been made in populating PortOps software databases to evaluate ELIADC and determine cost-to-serve for PHP and One-Part RTP. The Board approved an extension for the 2025 ELIADC Tariff Annual Report, now due by March 31, 2026, with modeling efforts ongoing to verify data integrity.

Section 20
The model used to prepare the Cost of Service Breakdown was available in January 2026. The Renewable to Retail Information Introduced NA NA NA NA No new update Company expects to file its 2025 Report in Q1 2026, consistent with

AI summary The text references the availability of a Cost of Service Breakdown model in January 2026 and mentions a Renewable to Retail Information section with no updates. It also notes a company's intent to file its 2025 Report in Q1 2026, aligning with prior timelines.

101537NSPI Monthly Update Report #7 1 passage
Section 16
period is complete. The model used to prepare the Cost of Service Breakdown was available Renewable to Retail Information Introduced NA NA NA NA Updated This Report was filed on March 2, 2026 in January 2026. The Company filed the Report o...

AI summary The document references the availability of a Cost of Service Breakdown model in January 2026 and the filing of a report on March 2, 2026. It mentions 'Renewable to Retail Information' and 'Customer Billing' as sections or processes, though no specific details about their content or implications are provided.

102001NSPI Monthly Update Report #8 1 passage
Section 13
period is complete. The model used to prepare the Cost of Service Breakdown was Renewable to Retail Information Introduced NA NA NA NA Updated NA No new update available in January 2026. The Company filed the Report on March 2, 2026. Custo...

AI summary The document discusses the Cost of Service Breakdown model, updates to Renewable to Retail Information, and a report filed by the Company on March 2, 2026, along with Customer Billing details.

Disclaimer: These summaries were generated by AI from the filings they describe. We take care to make them accurate, but errors are possible - and they aren't advice. Only the filings themselves are the record: if you're relying on something here, confirm it against the source documents or the Nova Scotia Energy Board's own record. Full disclaimer →