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Topic:"Cost To Customer" in M12413

Matter: NSPI DRO Appeal - Billing Issues - Adam Bowser
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99042Appellant's Comments on NSP's Response - Redacted 1 passage
Good afternoon
, and they were conducting an investigation to see if there was more done. This makes me question the integrity of these E-meters, and whether or not they were affected by the cyber security incident. Even if it wasn't, there is more than...

AI summary The speaker questions the accuracy of E-meters used by Nova Scotia Power (NSP), citing a cyber security incident and potential calibration issues. They argue that customers are being unfairly billed and that NSP has not accounted for alternative energy methods or appliance efficiency. The speaker also criticizes NSP's management and calls for accountability.

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