HomeCost To CustomerM12797Evidence
Topic/Matter Intersection

Topic:"Cost To Customer" in M12797

Matter: NSPI DRO Appeal - Billing Issues - Marilyn Ells
5 passages 2 documents

Cost To Customer across all matters →

E-6NSEB (NSPI) RIR-1 to RIR-3 1 passage
Section 8
charges ($76.68) representing the charges for the four months between April 22 and August 21. She was also charged the 4202 kWh of energy at $0.18561 for a total of $779.93. The new charges on the August bill amounted to $856.61. The recon...

AI summary The text details Ms. Ells' billing and reconciliation adjustments over several months, including base and energy charges, HST, and corrections made in subsequent bills. It outlines specific charges, credits, and adjustments for August, October, and December 2025.

101724Exhibit E-3 NSPI Response to Appeal (confidential) 4 passages
Colina McNeil acting as Agent for Marilyn Ells p. p. 17
Colina McNeil acting as Agent for Marilyn Ells After review and consideration of all of the following and attached, my Final Written Decision in the matter fo1lows. I will begin with my Role Statement as Dispute Resolution Officer (DRO) in...

AI summary Marilyn Ells disputes a high power bill from NS Power, citing estimated meter readings and reconciliation errors. The DRO explains their role in resolving disputes under Board regulations and notes that decisions are binding on NS Power but appealable by customers. Regulations 5.1 and 6.4 are referenced.

ings North onstituency Office p. p. 17
way to bedroom a brathroom. I have 2 heat pumps and on coldest days I use a wood stove. For Nov and Dec 2025 I paid an estimated bill of $3.07 per day. This was for the first two ments of winter The next bill for 2 more mont of winter was...

AI summary The customer reports a significant increase in heating costs, from approximately $3.07 per day in the first two months of winter to $20.31 per day in the following two months, despite similar temperatures. They have two heat pumps and a wood stove, and have turned off the larger heat pump due to high costs. They also mention using a wood stove and limiting oven use due to cost concerns.

Section 120 p. p. 37
Billing date Feb 23 Includes payments received by Feb 23 Amount owing from last bill 253.53 Payment received Jan 15 - Thank you -253.53Balance owing after last payment $.00 391.78 Energy charges: Base Charge $19.17/month 7.67 Base Charge $...

AI summary This billing statement shows a customer's energy charges, including base charges and energy costs per kWh, along with the balance owing after a payment was received. It also provides information about past electric use and average daily costs.

BROOKLYN CORNER, NS p. p. 38
BROOKLYN CORNER, NS Meter number Rate code No. of days New meter read Last meter read Multiplier kWh used 2264418 02B 61 27365.14 25606.15 1 1759 Your average cost of electricity during this period was $5.69 per day before taxes.

AI summary This document provides a utility bill summary for a customer in Brooklyn Corner, NS, showing electricity usage and average daily cost. The meter reading and rate code are included, along with the kWh used and average cost before taxes.

Disclaimer: These summaries were generated by AI from the filings they describe. We take care to make them accurate, but errors are possible - and they aren't advice. Only the filings themselves are the record: if you're relying on something here, confirm it against the source documents or the Nova Scotia Energy Board's own record. Full disclaimer →