Topic:"Cybersecurity" in M12527

CONCLUSION Pursuant to the Public Utilities Act, the Board is responsible for the general supervision of all public electric utilities operating in Nova Scotia, including NS Power. Among other things, the Board's jurisdiction includes appr...

AI summary The Board is responsible for supervising public electric utilities in Nova Scotia, including NS Power, and is reviewing an appeal regarding NS Power's compliance with regulations. A separate investigation into a cybersecurity incident under M12273 is ongoing, and a final decision will be deferred until its conclusion. No interest will accrue on outstanding billing amounts during the review.

APPEAL OF THE DRO DECISION You appealed the DRO's decision, dated October 21, 2025, on the following grounds: - 1) Your January consumption was doubled compared to the same period last year for a 450 square-foot apartment; and - 2) You wer...

AI summary The customer appeals the DRO's decision regarding a billing dispute and concerns about a cyber incident. The DRO is an independent third party whose decisions are binding on NS Power but not on the customer, who may appeal to the Board within 12 days.

CONCLUSION Pursuant to the Public Utilities Act, the Board is responsible for the general supervision of all public electric utilities operating in Nova Scotia, including NS Power. Among other things, the Board's jurisdiction includes appr...

AI summary The Board is responsible for overseeing public electric utilities in Nova Scotia, including NS Power, and ensuring compliance with regulations. A separate investigation into a cybersecurity incident under M12273 is ongoing, and a final decision on the appeal will be deferred until its conclusion. No interest will accrue on outstanding billing dispute amounts during the review.