Topic:"Cybersecurity" in M12732

NON-CONFIDENTIAL 1 Request IR-1: 2 3 Were the customer's meter readings affected by NS Power's cybersecurity incident? 4 5 (a) If so, do the customer's consumption records reflect actual meter readings or 6 estimated values? 7 8 Response I...

AI summary The customer's meter reading in June was missed due to a cybersecurity incident, resulting in no bill being issued for that month. The subsequent bill covered April 8 to August 9, 2025, and showed a credit balance. All recorded readings were actual, not estimated.

Request IR-1: - Were the customer's meter readings affected by NS Power's cybersecurity incident? - a. If so, do the customer's consumption records reflect actual meter readings or estimated values?

AI summary The proceeding seeks to determine if NS Power's cybersecurity incident impacted customer meter readings and whether consumption records reflect actual readings or estimates.