103592Board Decision Letter (redacted)
1 passage
September 15, 2026 Marilyn Ells M12797 – Nova Scotia Power Inc. – Appeal by Marilyn Ells of a Decision of the Dispute Resolution Officer I am writing to you in response to your appeal on April 8, 2026, of a decision by the Dispute Resoluti...
AI summary Marilyn Ells appeals a decision by the Dispute Resolution Officer regarding an excessive electricity bill issued by Nova Scotia Power in February 2026. The Board acknowledges her concerns and notes that the bill was issued during a period when NS Power faced challenges obtaining actual meter readings following a 2025 cyber incident.
103592Board Decision Letter (redacted)
1 passage
September 15, 2026 Marilyn Ells M12797 – Nova Scotia Power Inc. – Appeal by Marilyn Ells of a Decision of the Dispute Resolution Officer I am writing to you in response to your appeal on April 8, 2026, of a decision by the Dispute Resoluti...
AI summary Marilyn Ells appeals a decision by the Dispute Resolution Officer regarding an excessive electricity bill from NS Power. The bill was issued during a period when NS Power was unable to obtain actual meter readings due to a 2025 cyber incident, leading to estimated consumption charges. The Board acknowledges the frustration and is reviewing the case.
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