Topic:"Cybersecurity" in M12936

II. CHRONOLOGY OF RELEVANT EVENTS Date Event April 25, 2025 Nova Scotia Power announced a cybersecurity incident that disrupted communications with its metering and billing systems. Nova Scotia Power Date Event notified me that personal in...

AI summary This chronology outlines a series of events related to a cybersecurity incident at Nova Scotia Power, billing disruptions, home renovations, and a dispute over an invoice. The timeline includes key dates such as the announcement of the incident, the resumption of billing, home energy assessments, and the resolution of a financial dispute with RBC.

Chronology Date Event Reference - Nova Scotia Power announced a cybersecurity incident that disrupted communications with its metering and billing systems. Nova Scotia Power notified me that personal information associated with my account,...

AI summary This document outlines a timeline of events related to a cybersecurity incident at Nova Scotia Power, including billing disruptions, energy efficiency upgrades, and financial transactions involving a customer. It includes dates for assessments, installations, invoices, and actions taken by the customer and financial institutions.

Did you check your bank account at the time to determine if a withdrawal had been made? Response: - 39. Yes. - 40. NS Power issued the disputed bill on March 27, 2026. The bill identified an automatic payment of $4,222.15, scheduled for la...

AI summary The witness confirmed that NS Power issued a disputed bill and automatically withdrew funds from their account. Auto Pay was disabled before the withdrawal, and the bank notified them due to the high amount. The funds were later returned after a dispute with RBC. The significance of the withdrawal is discussed in the witness's submission, including PAD requirements.