Topic/Matter Intersection

Topic:"Disconnection Procedures" in M12149

Matter: Nova Scotia Power Inc. - Investigation arising from Joint Use Agreement between NS Power and Bell Aliant
1 passage 1 document

Disconnection Procedures across all matters →

101300Board Decision 1 passage
Are connections and the disconnection being delayed? p. p. 4
r the new process, with no reported drawbacks, no backlog of customer requests, and shorter timelines based on operational feedback, even though detailed performance metrics are currently unavailable. [21] The Board has little empirical ev...

AI summary The Board acknowledges the new process under the Joint Use Agreement as a potential improvement, noting no reported drawbacks, no backlog, and shorter timelines based on operational feedback. However, the Board lacks empirical evidence on prior delays and is satisfied that the new process could help eliminate coordination and communication issues if properly implemented.

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