Topic:"Disconnection Procedures" in M12677

Matter: NSPI Complaint - Service Issues - Russ Penner

1 passage 1 document

Disconnection Procedures across all matters →

P-1Notice of Complaint (redacted) 1 passage

Section 3 p. p. 0

DRO made decision on: January 15,2025 Type of complaint: Connection/Disconnection/Reconnection Additional details: Don Farmer, P. Eng., Dispute Resolution Officer (D.R.O.) Telephone (902) 428-6202, Toll-free 1-877-428-6202, Fax (902) 835-7...

AI summary The Dispute Resolution Officer (DRO) informed Russ Penner that his complaint regarding connection/disconnection/reconnection issues with Nova Scotia Power cannot be addressed by the DRO as it does not relate to a Board-approved regulation. The DRO recommended contacting Nova Scotia Power directly for resolution.

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