Topic:"Disconnection Procedures" in M12767

Briar Lee Mitchell In response to your following email, I will begin with my Role Statement as Dispute Resolution Officer (DRO) in matters of dispute between N.S.Power and their Customers : I am not an employee of Nova Scotia Power or the...

AI summary Briar Lee Mitchell is disputing a $6000 charge from NSPower for one month of service, claiming it is unreasonable. They have already contacted NSPower's customer relations and were told they do not own anything. They are seeking clarification and resolution through the Dispute Resolution Officer (DRO) process.

o Regulatory Rule 12 , a copy of which is attached to this letter. The evidence will, in any case, be made available to NS Power to allow the appeal to be properly addressed. Document Number: 329054 By copy of this letter, the Board reques...

AI summary The Board requests NS Power to respond to an appeal by April 14, 2026, and to provide relevant documentation. Disconnection notices on the property are paused pending the Board's decision. The appellant has 10 business days to reply to NS Power's response. Regulatory Rule 12 is referenced, and evidence will be shared with NS Power.