Topic:"Disconnection Procedures" in M12948

eading was correct, no penalties would apply, and a payment arrangement could be established if requested. This is referenced on page 1 of 4 in Confidential Attachment 2 . July 21, 2026 L. Wallace - April 8, 2026 Ms. Himmelman contacted NS...

AI summary The customer, Ms. Himmelman, disputed her NS Power bills, claiming inconsistencies with her historical usage and possible meter faults. NS Power reviewed the bill and confirmed it was accurate, citing reconciled usage following estimated billing. The DRO was involved to resolve the dispute, and NS Power stated that meter readings for January, March, and May were accurate and that billing was appropriate.

suant to Regulatory Rule 12 , a copy of which is attached to this letter. The evidence will, in any case, be made available to NS Power to allow the appeal to be properly addressed. Document: 331635 By copy of this letter, the Board reques...

AI summary The Board has requested NS Power to file a response to an appeal by July 21, 2026, and to provide supporting documents reviewed by the DRO. The Board will consider all information and may request additional documentation. Disconnection notices on the property are placed on hold until a decision is made.