Topic:"Disconnection Procedures" in M13136

ay-to-day operations. My Decisions are binding on Nova Scotia Power but not on the Customer. Customers may appeal my Decisions (within 12 days of receipt of Final Written Decision) to the Board. Your Dispute in summary is: that you have se...

AI summary The dispute involves a customer, Cinia Djankovic, who disputes an outstanding balance of $2,835.44 with Nova Scotia Power. The customer requests verification of the arrears before entering a repayment arrangement and mentions receiving assistance through the Disability Support Program. Nova Scotia Power confirms that the September 2025 meter read was estimated and that the May 2026 bill was a reconciliation bill.

suant to Regulatory Rule 12 , a copy of which is attached to this letter. The evidence will, in any case, be made available to NS Power to allow the appeal to be properly addressed. Document: 333705 By copy of this letter, the Board reques...

AI summary The Board has requested NS Power to file a response to an appeal by October 26, 2026, and has directed NS Power to hold disconnection notices on the property until a decision is made. The appellant is given 10 business days to reply to NS Power's response.