Jeff Chetwynd After review and consideration of all of the following and attached, my Final Written Decision in the matter follows. I will begin with my Role Statement as Dispute Resolution Officer (DRO) in matters of dispute between N.S.P...
AI summary Jeff Chetwynd, as a Dispute Resolution Officer (DRO), outlines his role in resolving disputes between Nova Scotia Power and customers. He explains that he does not have jurisdiction over day-to-day operations but must apply Board-approved regulations. The dispute involves self-generation credits under the Electricity Act and Board Regulation 3.6.1.