Topic:"Emergency Response" in M12441

Nova Scotia Power Emergency Services Restoration Plan 2025 Drill Report August 28, 2025

AI summary This document is the 2025 Drill Report for Nova Scotia Power's Emergency Services Restoration Plan, dated August 28, 2025. It outlines the results and analysis of an emergency services restoration drill conducted by Nova Scotia Power.

2 - 3 Each year, Nova Scotia Power Inc. (NS Power) conducts an emergency operations drill to assess - 4 its preparedness to effectively manage restoration activities for major outage events. Following - 5 this, NS Power files both an annua...

AI summary Nova Scotia Power Inc. conducts annual emergency operations drills and files an annual report and updates to its Emergency Services Restoration Plan with the Nova Scotia Energy Board.

1 2.0 2025 ESRP ACTIVATION OVERVIEW 2 - 3 As per Section 3.0 of the ESRP, each weather event that impacts the province is monitored in - 4 advance by the Early Monitoring Team (EMT) which determines the level of response NS Power - 5 will...

AI summary The 2025 ESRP Activation Overview discusses the monitoring of weather events by the Early Monitoring Team (EMT) as per Section 3.0 of the ESRP. NS Power has not activated its Emergency Operations Centre (EOC) since the 2024 Drill Report was filed, as of August 28, 2025.

10 EOC Activation Date Event EMT Decision December 19, 2024 Winter Storm No EOC Activation April 18, 2025 Wind Event No EOC Activation 11

AI summary The document outlines two instances where emergency events occurred, specifically a winter storm on December 19, 2024, and a wind event on April 18, 2025. In both cases, the EMT decided not to activate the EOC.

DATE FILED: August 28, 2025 Page 4 of 13 1 3.0 ESRP DRILL 2 3 Continual administration and periodic review and testing of NS Power's ESRP are essential to its 4 effectiveness in an emergency. Verification of the effectiveness of the ESRP t...

AI summary The document discusses the 2025 ESRP Drill conducted by NS Power to test emergency response plans for Level 3 or 4 events during a cyber incident. The drill aimed to ensure the ESRP's effectiveness, scalability, and the impact on customer experience during a major storm event.

1 4.0 UPDATES ON PREVIOUS ACTION ITEMS 2 3 In its December 17, 2024 decision on the 2024 ESRP Drill Report, the NSUARB provided the 4 following directions for updates in the 2025 ESRP Report: 5 6 NS Power is directed to provide the Board w...

AI summary The NSUARB directed NS Power to provide updates on progress in completing action items from the 2024 and 2023 ESRP Reports, as well as an update on an outstanding action item from 2021, in its next ESRP report.

17 Figure 2 – 2023 & 2024 ESRP Drill Action Items # ESRP Area Status Action Item Status Update 1 Logistics Complete Develop essential kits and inventory lists for Level 4 events and roll out to stakeholders. Essential kits and inventory li...

AI summary The document outlines action items completed during the 2023 and 2024 ESRP drills. Key actions include developing essential kits for Level 4 events, updating crew lead training, and formalizing a damage mast process used during Fiona. These actions were documented in subplans and updated systems like ADMS.

1 5.0 ESRP DRILL FINDINGS & ACTION PLAN 3 Figure 3 provides a list of the actions identified during the 2025 ESRP Drill. These items are being 4 addressed to prepare NS Power to respond to future Level 3 or 4 events while still in a cyber...

AI summary The 2025 ESRP Drill identified actions needed to prepare NS Power for responding to Level 3 or 4 events during a cyber incident investigation and recovery. These actions are being addressed to ensure readiness.

7 Figure 3– 2025 ESRP Drill Action Items # ESRP Area Status Action Item Status Update 1 Control Centre In Progress Ensure technology at the Control Centre is scalable to meet the increased staffing capacity requirements of a Level 3 or 4 s...

AI summary This section outlines action items for the 2025 ESRP Drill, focusing on ensuring scalability of technology, confirming business continuity plans, updating response protocols, and verifying team rosters for emergency situations.

ESRP Rev 5.2 (filing version 5.2 with no new major changes) ESRP Section Change Justification Entirety of document Changed "Coordinator" to "Lead" To better differentiate roles, the term "Coordinator" was changed to "Lead". "Leads" are rep...

AI summary The ESRP Rev 5.2 filing updates terminology and structure in the Emergency Services Restoration Plan. Key changes include replacing 'Coordinator' with 'Lead' for role differentiation and updating the EOC Command Team structure and title of a senior director position.

EMERGENCY SERVICES RESTORATION PLAN LEVEL 3 & 4 RESPONSE REV. 5.2 August 28, 2025

AI summary The document outlines the Emergency Services Restoration Plan (ESRP) for Levels 3 and 4 responses, revised to version 5.2 on August 28, 2025. It provides procedures for managing emergency services restoration during major outages.

1.0 OVERVIEW & PURPOSE The NS Power Emergency Service Restoration Plan (ESRP) is a coordinated operating approach to service restoration to be used whenever there is a prolonged effect upon the company's ability to provide service to our c...

AI summary The NS Power Emergency Service Restoration Plan (ESRP) is a coordinated approach for service restoration during prolonged service disruptions. It is reviewed annually by the Storm Lead and tested through annual drills, with key learnings incorporated into updated versions of the plan.

2.2 Basic Restoration Principles In response to an emergency, NS Power places the safety of the public and its employees as its highest priority. NS Power works in partnership with other emergency agencies to respond quickly and effectivel...

AI summary NS Power prioritizes public and employee safety during emergencies, followed by restoring critical infrastructure and emergency management operations. Restoration proceeds in a structured order, balancing service restoration with cost management and regulatory compliance.

3.0 EVENT MONITORING TEAM Ongoing monitoring and evaluation of NS Power's power system conditions and assessment of weather conditions, alerts and warnings is conducted at the Ragged Lake Control Centre. If a forecast weather event is expe...

AI summary The Event Monitoring Team (EMT) at NS Power is responsible for monitoring weather conditions and power system status, evaluating potential impacts, and determining the appropriate response level. The EMT includes representatives from various teams and collaborates with the Storm Lead and weather service providers to make decisions on EOC activation and pre-event actions.

4.0 EVENT PREDICTION The Event Prediction process is a combined knowledge base and database tool set that utilizes past storm experience to predict, in advance, both the geographical extent and magnitude of the event and its impact on the...

AI summary The Event Prediction process uses historical storm data and weather forecasts to predict the impact of events on the NS Power system, aiding in pre-event and mid-event planning. The model improves as more data is incorporated, and the Restoration, Planning & Performance team monitors weather events to run damage prediction models.

5.0 OUTAGE RESPONSE LEVELS AND ESCALATION This plan is intended to provide scalability in the response to a major outage event. It does not attempt to exhaustively describe every type of event that could occur, nor does it try to replace t...

AI summary This section outlines the four response levels established for managing major outage events, emphasizing scalability and the coordination of resources for restoration activities without attempting to cover every possible scenario.

5.1.1 Level 1 – Regional Service Restoration Response A Level 1 regional service restoration response shall be initiated by the affected Region Operations Lead (or designate) when it is anticipated that an event will affect less than 50,00...

AI summary A Level 1 regional service restoration response is triggered by the Region Operations Lead when an event is expected to affect fewer than 50,000 customers and restoration is anticipated to be completed within twelve hours.

5.1.2 Level 2 – Multi-Region Service Restoration Response A Level 2 service restoration response shall be initiated by the Director of Regional Operations (or designate) when it is anticipated that restoration can be completed within 36 ho...

AI summary A Level 2 service restoration response is initiated by the Director of Regional Operations when power outages are expected to be restored within 36 hours for less than 50,000 customers or 24 hours for more than 50,000 customers. The response remains active until all affected customers have power restored, unless escalated to Level 3 or Level 4.

5.1.3 Level 3 – Provincial Service Restoration Response A Level 3 service restoration response shall be initiated by the Storm Lead when it is anticipated that restoration will be completed within 72 hours with more than 50,000 customers o...

AI summary Level 3 service restoration response is triggered when more than 50,000 customers are without power and restoration is expected to take up to 72 hours, or when fewer than 50,000 customers are affected but restoration will take longer than 36 hours. The response remains active until power is fully restored or escalated to Level 4.

5.1.4 Level 4 – Corporate Service Restoration Response A Level 4 service restoration response shall be initiated by the Storm Lead when the extent of the emergency / outage affects more than 50,000 customers and exceeds the capacity of NS...

AI summary A Level 4 service restoration response is activated when an outage affects over 50,000 customers and cannot be resolved within 72 hours. This response remains active until all affected customers have power restored. During a declared emergency, NS Power coordinates restoration under provincial emergency management guidance, and the Emergency Operations Centre is established.

5.1.5 Discretion A Level 3 or 4 EOC opening may also be initiated at the discretion of NS Power Executive or Storm Lead.

AI summary The document discusses the discretion of NS Power Executive or Storm Lead in initiating a Level 3 or 4 EOC opening, indicating a level of flexibility in emergency management protocols.

5.2 Response Trigger Levels Figure 1 – Response Trigger Levels - \ Once triggered, a Level 2 or Level 3 restoration response must remain in place until power is restored to all customers affected by the storm event or until a higher respon...

AI summary The document outlines the response trigger levels for power restoration during storm events. It specifies that Level 2 or Level 3 responses must remain active until power is fully restored or a higher level is triggered, while Level 4 responses require activation of the Emergency Operations Centre (EOC).

6.1 Purpose and Mandate Direction and control of the performance of any plan or operation are vital functions of management. Arrangements must be made to ensure that co-ordination of the operations set in motion by the plan, including the...

AI summary The Emergency Operations Centre (EOC) is established to manage and coordinate emergency response efforts, particularly during Level 3 and Level 4 events. It is located in NS Power's Ragged Lake facility in Halifax and includes an EOC Team responsible for managing information, decisions, resources, and long-range response planning. An Executive Group provides strategic oversight and ensures business continuity.

6.2 Command Team Structure for Level 3 & 4 Events The Command Team structure shown below is used for Level 3 and Level 4 responses. Each position within the EOC Team shall have alternative candidates identified and trained. These alternate...

AI summary This section outlines the Command Team structure for Level 3 and Level 4 events, emphasizing the need for alternative candidates in each EOC position to ensure continuity during emergencies. Alternates are expected to fully participate or relieve primary employees as needed.

6.3 EOC Activation & Operation The Ragged Lake Control Centre is an essential facility for power restoration activities during weather events and it is crucial that this facility has uninterrupted and reliable power throughout the event. A...

AI summary The document outlines the process for activating and operating the Emergency Operations Centre (EOC) during power restoration activities, including steps such as pre-event planning, damage assessment, resource allocation, and post-event debriefing. The EOC ensures coordination with various teams and external stakeholders to manage power outages efficiently.

Purpose: EOC teleconferences serve as the primary communications method for the EOC Team and other operations leads to understand the overall status of the response and any emerging issues. The EOC conference call will provide the opportun...

AI summary EOC teleconferences are the main communication method for the EOC Team and operations leads to discuss the response status and emerging issues. The Storm Lead chairs the calls, and the Duty Officer records key decisions in the Decision Log.

6.4.2 Restoration Status Reporting

AI summary This section discusses the restoration status reporting process, which is essential for tracking and managing the recovery efforts following a power outage. It outlines the roles and responsibilities of various entities involved in the restoration process.

6.5 Resource Planning and Deployment NS Power will take a thoughtful and proactive approach to ensuring sufficient internal and external resources are available, deployed and managed to complete an effective, efficient restoration response...

AI summary NS Power is committed to ensuring sufficient internal and external resources are available, deployed, and managed to complete an effective and efficient restoration response, ensuring safe and timely service restoration for customers.

Prior to Landfall: - 1) Resource planning, acquisition and deployment is a function of the EOC Team and begins immediately upon team arrival at the EOC, up to 36 hours in advance of a major storm event. A full EOC shift complement will be...

AI summary Prior to a major storm event, the EOC Team initiates resource planning, acquisition, and deployment 36 hours in advance. The EOC will activate full shifts 12-18 hours before the storm, coordinate with weather services, and subdivide the province into restoration nodes based on predicted damage. External resources will be contacted to ensure availability and readiness for early deployment.

6.6 EOC Team Responsibilities & Role Descriptions The following sections detail the EOC Team roles and responsibilities during Level 3 and Level 4 event response.

AI summary This section outlines the roles and responsibilities of the EOC Team during Level 3 and Level 4 event response, focusing on emergency operations and management.

6.6.1 Storm Lead The Storm Lead is responsible for overall execution of the Emergency Services Restoration Plan, leadership of the EOC Team and liaison with NS Power executive. Once assigned to this role, the Storm Lead is relieved of all...

AI summary The Storm Lead is responsible for executing the Emergency Services Restoration Plan, leading the EOC Team, and liaising with NS Power executive, and is relieved of all other duties once assigned to this role.

Specific Accountabilities – Storm Lead:

AI summary The section outlines specific accountabilities related to storm lead management, focusing on emergency response protocols and coordination mechanisms during power outages. Key entities and systems involved in managing storm-related disruptions are highlighted.

Level 3 & Level 4 - Ensure that all safety and security procedures are being followed and that any significant risks and hazards identified are addressed - Engage in pre-event assessments with Operations staff - Initiation and notification...

AI summary The document outlines procedures for managing Level 3 and Level 4 emergency responses, including activating the Emergency Operations Centre (EOC), assigning roles, ensuring resource availability, and conducting post-event reviews.

Deployment of Safety Specialists - 1) As workers are deployed in the restoration effort, the Safety Lead works with the EOC team to identify the requirements and locations for Safety Specialists. - 2) Safety Specialists will be deployed to...

AI summary The deployment of Safety Specialists is outlined in a 1:150 ratio with tool workers, managed by the EOC Safety Lead, and reassessed throughout the event to ensure adequate support for field operations.

Specific Accountabilities – Safety Lead: - Ensure that all Corporate and Provincial Health and Safety procedures and rules are being followed - Ensure that Safety Specialists are assigned to all impacted areas according to the predetermine...

AI summary The Safety Lead is responsible for ensuring compliance with health and safety procedures, assigning safety specialists, inspecting contractor equipment, providing safety training, and supporting emergency response teams in safety-related matters.

6.6.4 Restoration Planning & Performance Lead The Restoration Planning & Performance (RPP) Lead is responsible for weather monitoring and tracking, damage prediction, the planning and execution of damage assessment, resource planning, and...

AI summary The Restoration Planning & Performance Lead oversees weather monitoring, damage prediction, resource planning, and performance reporting for the EOC. The Damage Assessment Team provides early impact assessments and manpower projections, while the EOC supports logistics. Collaboration with multiple leads ensures an integrated restoration plan.

Specific Accountabilities – RPP Lead: - Ensure that all safety procedures are being followed and that any risks and hazards identified are addressed - Direct the pre-event monitoring and event prediction processes - Participate in Event Mo...

AI summary The RPP Lead is responsible for ensuring safety procedures are followed, managing pre-event monitoring, and coordinating with various teams such as the EMT and EOC during emergencies. They are also involved in damage assessment, scenario planning, and performance reporting related to restoration activities.

6.6.5 Control Centre Operations Lead The Control Centre has the responsibility for the integrity and the safe and effective operation of the Transmission and Distribution Systems. The Control Centre follows its System Operating Procedures...

AI summary The Control Centre Operations Lead is responsible for ensuring the safe and effective operation of the Transmission and Distribution Systems. They provide the EOC with information on power system performance and coordinate with the EOC to manage restoration efforts and address emerging issues.

6.6.6 Transmission Operations Lead In a major storm event, the Transmission Operations Lead function is responsible for development and execution of the Transmission restoration plan. This is achieved through the deployment of both interna...

AI summary The Transmission Operations Lead is responsible for developing and executing the transmission restoration plan during major storm events, working closely with the EOC and other leads to coordinate restoration efforts and provide status updates.

Specific Accountabilities – Transmission Operations Lead: - Ensure that all safety and security procedures are being followed and that any significant risks and hazards identified are addressed - Liaise with the Damage Assessment Leads to...

AI summary The Transmission Operations Lead is responsible for ensuring safety and security procedures, coordinating with various leads for resource management and restoration planning, and maintaining records of storm/event conditions and damage. They also participate in EOC briefings and post-event reviews.

6.6.7 Regional Operations Lead In a major storm event, the Regional Operations function is responsible for execution of the restoration work on the distribution system. This is achieved through the deployment of both Regional and External...

AI summary The Regional Operations Lead is responsible for coordinating restoration efforts during major storm events, working closely with the EOC, Regional Operations, and external resources to ensure effective service restoration and communication of progress and resource needs.

Specific Accountabilities – Regional Operations Lead: - Ensure that all safety procedures are being followed and that any significant risks and hazards identified are addressed - Lead the Regional Operations pre-event planning effort - Ass...

AI summary The Regional Operations Lead is responsible for ensuring safety procedures, managing pre-event planning, coordinating restoration efforts, liaising with various teams, and maintaining communication with the EOC Team and Regional Response teams during emergencies.

6.6.9 Emergency Management Office (EMO) Leads (NS & HRM) During major storm events, NS Power's EMO Leads are responsible for managing all requests for support and service to and from EMO (NS and HRM), including critical infrastructure list...

AI summary The Emergency Management Office (EMO) Leads from NS Power are responsible for managing communication and coordination with EMO (NS and HRM) during major storm events, ensuring seamless support and service requests. Coordination occurs through the EOC and PCC, with representatives from NS Power participating in EMO meetings when necessary.

6.6.10 Logistics Lead The Logistics Lead and support team is responsible for providing all of the support services necessary to enable the restoration process. This includes transportation and fleet management, facilities management, mater...

AI summary The Logistics Lead and support team are responsible for providing essential support services during restoration processes, including transportation, facilities, and materials management. Coordination between the EOC and Logistics Lead ensures effective logistics support during major events.

6.6.12 Corporate Communications Lead The Corporate Communications Lead and support team is responsible for the development and implementation of communications strategies and tactics to effectively support the Company's restoration efforts...

AI summary The Corporate Communications Lead is responsible for managing internal and external communications during major events, ensuring accurate and timely information is provided to stakeholders. Collaboration with the EOC is emphasized to maintain seamless communication and support restoration efforts.

6.6.13 Financial Lead The Financial Lead will ensure tracking and reporting of all restoration costs, and act as the primary contact for operations on all restoration-related financial matters.

AI summary The Financial Lead is responsible for tracking and reporting all restoration costs and serves as the primary contact for operations regarding restoration-related financial matters.

6.6.14 Internal Resource Lead (Level 4 Only) In a Level 4 event, the Internal Resource Lead will ensure adequate internal (Emera) resources are available to effectively support the restoration plan objectives as set by the EOC team.

AI summary In a Level 4 event, the Internal Resource Lead ensures that Emera has sufficient internal resources to support the restoration plan objectives as determined by the EOC team.

Specific Accountabilities – EOC Admin: - Reserve all conference rooms for EOC use - Liaise with Logistics Lead to arrange food service, room cleaning and supplies - Other administrative and logistics support as required - Close EOC includi...

AI summary The EOC Admin is responsible for managing administrative and logistics tasks related to the Emergency Operations Centre, including reserving rooms, arranging food and supplies, closing the EOC, and participating in briefings and post-event reviews.

Specific Accountabilities – EOC IT Support:

AI summary The document outlines the specific accountabilities related to IT support within the Emergency Operations Centre (EOC). It details the roles and responsibilities of various entities and systems involved in ensuring effective IT support during emergencies.

6.6.17 Power Production Lead For events that may have a Power generation or system capacity impact a Power Production Lead may be requested in the EOC to act as a liaison between the Power Production fleet, the Control Center and the EOC.

AI summary The Power Production Lead is a role that may be requested in the EOC during events affecting power generation or system capacity, serving as a liaison between the Power Production fleet, the Control Center, and the EOC.

Specific Accountabilities – Power Production Lead:

AI summary This section outlines the specific accountabilities of the Power Production Lead, detailing roles and responsibilities in managing power production processes and systems.

Level 4 (or as required) - Act as a liaison between the power generation units and the EOC - Monitor events impacting specific generation units including Hydro - Participate in post-event review

AI summary The text outlines responsibilities related to liaising between power generation units and the EOC, monitoring events affecting specific generation units like Hydro, and participating in post-event reviews.

6.7 Satellite EOC Activation & Organizational Structure During a Level 4 Event a Satellite EOC(s) may be activated by the Storm Lead. Only one Satellite EOC will be in operation per territory, with the node structure in the territory repor...

AI summary During Level 4 events, a Satellite EOC may be activated by the Storm Lead, with one Satellite EOC per territory reporting to the Main EOC. The structure of the Satellite EOC command team is illustrated in Figure 3.

Satellite EOC Organizational Structure The Satellite EOC will encompass the node roles at that location, along with the following (as required). The node structure can be found in the Regional Operations Subplan. - Satellite Lead - Satelli...

AI summary The Satellite EOC organizational structure includes roles such as Satellite Lead and Satellite Communications Lead, mirroring the main EOC roles described in Section 6.6. These roles are incremental and require additional resources, as outlined in the Regional Operations Subplan.

6.8 Staging Centre Activation During a Level 4 Event a Staging Centre(s) may be activated by the Storm Lead. Only one Staging Centre will be in operation per territory, with a Satellite EOC structure in place where a Staging Center is acti...

AI summary During a Level 4 Event, a Staging Centre may be activated by the Storm Lead, with only one per territory. It reports to a Satellite EOC through the Satellite Logistics Lead and is supported by the Logistics Team.

6.9 Event Timeline As previously noted, the EOC will be activated immediately upon declaration of response Level 3 or 4 events, and will be operational up to 36 hours in advance of a major storm event. The figure below details the timeline...

AI summary The EOC activates immediately upon declaration of Level 3 or 4 events and operates up to 36 hours before a major storm. The timeline of EOC and restoration activities is detailed in Figure 4.

7.1 EOC Level De-escalation - 1) As the restoration effort continues the EOC team assesses the status of the restoration effort as well as current and impending weather conditions. Based on these factors, the Storm Lead may release non-ess...

AI summary This section outlines the process for de-escalation within the Emergency Operations Centre (EOC) during a restoration effort, including staff release, debriefing, and maintaining essential personnel until full service restoration.

7.2 Initiation of Post-Storm Damage Assessment & Work Dispatch - 1) The Regional Operations Lead and Restoration Planning & Performance Lead will develop a "scope sweep" plan for impacted areas to sweep all lines for outstanding damage, as...

AI summary The process for initiating post-storm damage assessment and work dispatch involves developing a 'scope sweep' plan by the Regional Operations Lead and Restoration Planning & Performance Lead to identify outstanding damage in impacted areas. Findings from the sweep are then integrated into a post-event repair work plan, which is coordinated with other prioritized work such as customer service and temporary repairs.

7.3 Crew Release - 1) As restoration nears completion, the Regional Operations Lead assesses timing of release of internal and external resources. The decision to release is based on pending work such as storm clean up, customer service le...

AI summary As restoration efforts near completion, the Regional Operations Lead evaluates the timing for releasing internal and external resources based on pending tasks and priorities. External resources are released back to the External Resource Lead, while internal resources return to their local headquarters.

7.4 EOC De-Activation and Closure - 1) The Storm Lead will establish a time for de-activation and closure of the EOC based on the customer impact and the required level of restoration coordination. The EOC will not be de-activated until al...

AI summary The document outlines the process for de-activating and closing the Emergency Operations Centre (EOC) following a Level 4 event, emphasizing stakeholder notification, setting a date for a Post-event Critique, and the physical closure of the EOC according to established procedures.

7.5 Post Event Critique and Corrective Action Plans Within 3 days after any Level 3 or Level 4 storm event and plan drill, a post-event critique process is initiated and led by the Storm Lead or Alternate to review the event, its impact on...

AI summary After Level 3 or Level 4 storm events or plan drills, a post-event critique process is initiated within three days by the Storm Lead or Alternate. This process evaluates the restoration effort's effectiveness, identifies strengths and weaknesses, and develops corrective action plans to improve the system.

8.0 ESRP SUSTAINABILITY Continual administration and periodic review and testing of the Emergency Service Restoration Plan is essential to ensure the plan's effectiveness in an emergency situation. Ongoing administration ensures that the p...

AI summary The Emergency Service Restoration Plan (ESRP) requires continual administration and periodic review and testing to ensure its effectiveness during emergencies. Staged drills and actual major storm events are used to verify the plan's effectiveness and identify areas for improvement. Training ensures all participants are competent in their roles.

8.1 Document Control and Review This Emergency Service Restoration Plan manual is maintained by the Sr. Director, Energy Delivery, or delegate, who keeps originals of all pages of this manual. The Sr. Director, Energy Delivery will be the...

AI summary The Emergency Service Restoration Plan (ESRP) is maintained by the Sr. Director, Energy Delivery, who ensures its accuracy and updates it periodically. Revised documents are issued electronically, and the ESRP is made available on the Company's intranet. Regulatory Affairs ensures an updated copy is provided to the UARB annually.

8.2 Employee Training and Resource Listings Staff assigned to ESRP-unique roles (EOC leadership, restoration support, damage assessors, etc.) will receive initial orientation (introduction to the role) and additional orientation on an annu...

AI summary The document outlines the training and resource management processes for employees in the Emergency Services Restoration Plan (ESRP). Staff in ESRP-specific roles receive initial and annual orientation, and resource lists are updated annually to reflect changes in personnel.

8.3 Plan Drills On an annual basis a drill of the ESRP will be designed and conducted to ensure readiness to implement the plan whenever required. Completion of the drill is the responsibility of the Senior Director, Energy Delivery. Imple...

AI summary Annual drills of the Emergency Services Restoration Plan (ESRP) are required to ensure readiness. The Senior Director, Energy Delivery is responsible for completing these drills. A major storm event could also fulfill the drill requirement. Additional tabletop drills may be conducted as needed.

APPENDIX 1 – RESOURCES LISTS Maintained electronically – confidential employee information Emergency Services Restoration Plan (August 2025) Page 49 of 89

AI summary This document is an appendix listing resources related to the Emergency Services Restoration Plan (ESRP) from August 2025. It is maintained electronically and contains confidential employee information.

APPENDIX 2 - EMO Critical Infrastructure List EMO to provide on an event basis.

AI summary Appendix 2 outlines the EMO Critical Infrastructure List, which is provided on an event basis by the Emergency Management Office.

APPENDIX 5 - EOC Sub-Process Maps

AI summary This appendix outlines sub-process maps related to the Emergency Operations Centre (EOC) and its associated systems and teams, including the Emergency Services Restoration Plan (ESRP), Event Monitoring Team (EMT), and the Asset Damage Management System (ADMS). It provides a framework for understanding how emergency operations are coordinated and managed.

Emergency Operations Centre Operations Process This procedure describes the activities associated with the full operation of the Emergency Operations Centre (EOC). It will reference sub-processes required for the efficient operation of the...

AI summary This document outlines the process for operating the Emergency Operations Centre (EOC) during outage events, detailing steps from activation to deactivation and post-event critique, with reference to various sub-processes and roles such as the Storm Lead and EOC Team.

Emergency Operations Centre Process

AI summary The document discusses the Emergency Operations Centre (EOC) process, including the roles of various teams and systems involved in emergency management, such as the Emergency Services Restoration Plan (ESRP), Event Monitoring Team (EMT), and the Asset Damage Management System (ADMS).

Responsibilities: Control Centre: • Responsible for monitoring conditions that would affect the continued reliability of NS Power's transmission and distribution system. Event Monitoring Team (EMT): (Operating Leads and Managers): - Respon...

AI summary This section outlines the responsibilities of various teams and individuals involved in monitoring and responding to conditions that may affect the reliability of NS Power's transmission and distribution system, including the Control Centre, Event Monitoring Team (EMT), and EOC Storm Lead.

Escalation Sub-Process Start 1 EOC Control Centre (CC) staff monitor weather, system and external conditions CC receives an alert on one of the above conditions Are the conditions likely to impact service? CC notifies Event Monitoring Team...

AI summary This text outlines the escalation sub-process within an emergency operations framework, detailing how conditions are monitored and evaluated to determine the appropriate level of response, including notifying teams and activating emergency operations centres.

Storm Lead - Decisions on restoration scenarios - Declare EOC operational

AI summary The document outlines key actions during a storm event, including decisions on restoration scenarios and declaring the Emergency Operations Centre (EOC) operational.

Event Monitoring Team (EMT) - Monitor event and assess impact on system. - Develop initial restoration scenarios defining customer impact, resource requirements and restoration duration.

AI summary The Event Monitoring Team (EMT) is responsible for monitoring events and assessing their impact on the system, as well as developing initial restoration scenarios that define customer impact, resource requirements, and restoration duration.

EOC Scenario Planning Sub-Team Members - Customer Lead - Regional Operations Lead - Control Centre Operations Lead - Transmission Operations Lead - Restoration Planning & Performance - 1) An EOC sub-team monitors the event impact at the EO...

AI summary The EOC Scenario Planning Sub-Team is responsible for monitoring events, developing and reviewing restoration scenarios, and implementing action plans based on approved scenarios. The team collaborates with the Storm Lead and executive to make decisions and provide updates to stakeholders.

Note: - \ \ Significant Change: - Customer Impact Situational assessment by Customer Lead, based on change to outage duration, considering time of year, etc. ESRP 2025 Drill Report Attachment 2 Page 63 of 89 Emergency Services Restoration...

AI summary This document discusses a significant change in the Customer Impact Situational assessment by the Customer Lead, considering factors like outage duration and time of year. It also references the Emergency Services Restoration Plan (ESRP) 2025 Drill Report and includes a figure on pre-event planning sub-process.

EOC - Level 3 to 4 Escalation Sub-Process 6 This procedure describes the activities associated with the planning conducted to escalate an outage response from a Level 3 to a Level 4 response. This is not intended to cover activities associ...

AI summary This document outlines the procedure for escalating an outage response from Level 3 to Level 4 within the Emergency Operations Centre (EOC). It includes the roles of the Storm Lead and EOC team, implementation of the Level 4 organizational structure, and the arrival of additional EOC members.

EOC De-escalation Sub-Process 7 This procedure describes the activities associated with the planning conducted to de-escalate an outage response. This is intended to describe how the EOC team members may scale back the operation of the EOC...

AI summary This section outlines the de-escalation sub-process for the Emergency Operations Centre (EOC) during an outage response. It details steps for scaling back operations as event severity decreases, including staff release and hand-off procedures, ensuring the EOC remains active until full power restoration.

EOC Close Sub-Process 8 This procedure describes the steps and activities associated with de-activation and closure of the EOC upon completion of the restoration effort. - 1) The Storm Lead will decide when it is time to de-activate and cl...

AI summary This document outlines the steps for de-activating and closing the Emergency Operations Centre (EOC) after a restoration effort is completed, including decisions by the Storm Lead, stakeholder notification, scheduling a post-event critique, and shutting down equipment.

Post Event Critique Sub-Process 9 This procedure describes the activities associated with the initiation and completion of the post event critique and the resulting action plans. - 1) The Storm Lead or Alternate initiates post-event critiq...

AI summary This document outlines the Post Event Critique Sub-Process 9, detailing steps from initiating a post-event critique to revising plans based on the findings. It involves roles such as the Storm Lead, Post-Event Critique Lead, and ESRP owner, and includes actions like conducting critiques, developing action plans, and updating plans as needed.

APPENDIX 7 – Post-Event Review List Post Event Review Debrief Area Responsibility 1 Response Management Storm Lead 1.1 EMT Calls/decisions – Date/Time, outcomes Storm Lead 1.2 Response level declared on a timely basis and communicated effe...

AI summary This document outlines a post-event review list for assessing performance following an incident, focusing on response management, safety, weather, and system impact. Key areas include EMT decisions, EOC operations, safety incidents, and weather forecast accuracy, with responsibilities assigned to various leads.

Event Monitoring Team Conference Call Agenda & Log Date: Time: Call Participants Title/Role Person on the call Storm Lead - Chair Control Centre Representative Regional Operations Representative Customer Care Representative Corporate Commu...

AI summary The document outlines the agenda and participants for an Event Monitoring Team conference call, focusing on topics such as weather updates, system security risks, and resource planning. The call includes discussions on transmission and distribution impacts, customer messaging, and triggers for escalation.

EOC Safety • Building exits, security, Review of Standard Operating Procedure 6.7 (Emergency Preparedness and Response Program) Section 3.1.5.1: Incident at Ragged Lake

AI summary This section discusses the review of Standard Operating Procedure 6.7, specifically Section 3.1.5.1, which covers the 'Incident at Ragged Lake' within the context of EOC Safety.

Storm Event Review – RPP - Weather forecast update - Event prediction model - System Impacts, System Security Issues, Customer Outages

AI summary This section of the document outlines the review process for a storm event, focusing on weather forecasts, event prediction models, system impacts, security issues, and customer outages.

Roundtable: plan implementation and status updates - Safety - Control Centre Ops - Transmission Ops - Regional Ops - External Resources - Restoration Planning & Performance - Customer - Logistics - EMO Liaison - Corporate Communications -...

AI summary The document outlines various topics discussed during a roundtable on plan implementation and status updates, including safety, operations, customer service, and internal and external resources.

Emergency Services Restoration Plan EOC Update Meeting & Conference Call Agenda & Log Date: Time: Call Participants Storm Lead (Chair): Corporate Communications: Control Centre Operations Lead: Duty Officer: Transmission Operations: EOC Ad...

AI summary The document outlines the agenda and log for an Emergency Services Restoration Plan (ESRP) EOC update meeting and conference call. It includes roles and responsibilities for various participants, topics to be discussed, and sections for logging service and decision details. The context relates to emergency operations and outage management.

Pre-event (Level 3 or 4) - 1. Provide advance information on NS Power response preparations to External Agencies via EMO NS, and government officials. - 2. When NS Power's internal preparedness moves to a Level 3 or 4 response, NS Power wi...

AI summary This section outlines NS Power's pre-event procedures for Level 3 or 4 response scenarios, emphasizing communication with external agencies, government officials, and media, as well as the activation of key roles like the corporate communications coordinator.

Post-event - 1. Upon completion of restoration activities and de-activation of NS Power's EOC, NS Power will contact the stakeholders advising of NS Power's transition to normal business. - 2. NS Power will contact the stakeholders to revi...

AI summary Following the restoration of services and de-activation of NS Power's EOC, NS Power will notify stakeholders of the transition to normal business operations and seek their feedback on the event.

November 5, 2025 [[email protected]](mailto:[email protected]) Jennifer Ross Director, Regulatory Planning and Compliance Nova Scotia Power Inc. PO Box 910 Halifax, NS B3J 2W5 Dear Ms. Ross: M12441 - Nova Scotia Power Inc. Em...

AI summary NS Power submitted its 2025 Emergency Services Restoration Plan (ESRP) drill report, noting no Emergency Operations Centre activation between September 2024 and August 2025—a decline from prior years. The report evaluated preparedness for outages caused by storms and cyber incidents. The Nova Scotia Energy Board reviewed the report and proposed changes to the ESRP.

rill was based on operating in the context of the recent NS Power cyber incident while responding to a significant power outage from a Level 3 or 4 storm causing transmission losses and road washouts. The drill resulted in four action item...

AI summary NS Power reported progress on Emergency Services Restoration Plan (ESRP) drills, completing six of seven 2023/2024 action items and updating status on 2025 items. The Board accepted revised ESRP Version 5.2 and directed NS Power to report on remaining action items. Cybersecurity and emergency response planning were central themes.