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Topic/Matter Intersection

Topic:"Emergency Response" in M12600

Matter: Nova Scotia Power - Cybersecurity Accountability IN THE MATTER OF AN INQUIRY about the impact of the cyber incident on NOVA SCOTIA POWER INCORPORATED’s collection and retention of customer information, customer service and communications, billing processes and regulatory matters
7 passages 4 documents

Emergency Response across all matters →

N-2NSPI (NSEB) RIR 1 to 12 - Redacted (N-2 from M12273) 2 passages
NS Power – Cyber Incident Updates (Website Excerpts – September 5, 2025) p. p. 27
NS Power – Cyber Incident Updates (Website Excerpts – September 5, 2025) The privacy commissioner of Canada stated last week that: "Data breaches have surged over the past decade, and this incident highlights the growing risks of cyberatta...

AI summary NS Power discusses a recent cyber incident, emphasizing their commitment to cybersecurity and compliance with standards. They highlight their response measures and ongoing investigation into the breach, which affected customer data. No ransom was paid to the attackers.

Monday, April 28, 2025 Update p. p. 27
Monday, April 28, 2025 Update Emera Inc. and Nova Scotia Power today announced on April 25, 2025 they discovered and are actively responding to a cybersecurity incident involving unauthorized access into certain parts of its Canadian netwo...

AI summary Emera Inc. and Nova Scotia Power disclosed a cybersecurity incident involving unauthorized access to parts of their Canadian network. They have activated response protocols, engaged cybersecurity experts, and isolated affected servers. Operations in Nova Scotia remain unaffected, and there is no expected material financial impact.

N-11NSPI (SBA) RIRs 1-20 - Redacted 1 passage
Minister of Energy – Accountability for Nova Scotia Power (NSEB M12600) NSPI Responses to Small Business Advocate Information Requests
Minister of Energy – Accountability for Nova Scotia Power (NSEB M12600) NSPI Responses to Small Business Advocate Information Requests 1 Request IR-01: 21 obligations and responsibilities of NS Power in connection therewith, including rega...

AI summary The document outlines the obligations and responsibilities of Nova Scotia Power (NS Power) in incident response, including communication with stakeholders, risk assessment, containment efforts, forensic investigations, and data analysis. Osler, as counsel, provided guidance and support in managing the Incident.

N-16NSPI Refiled Formal Incident Report - Redacted (filed in M12273 as N-5 on April 27, 2026) 3 passages
REDACTED
REDACTED 1 NS Power maintains a cybersecurity training and awareness program and conducts 2 mandatory quarterly cyber training and monthly phishing simulation testing exercises with 3 all employees to educate employees about NS Power's inf...

AI summary NS Power has implemented a cybersecurity training and awareness program, including mandatory quarterly training and monthly phishing simulations. Following a cybersecurity incident, NS Power activated its incident response protocols, engaged third-party experts, and initiated containment, eradication, and remediation efforts. Ongoing restoration and strengthening of cyber security systems are also being prioritized.

Re: Important Notice About Your Personal Information
Re: Important Notice About Your Personal Information Dear Valued Customer: We are writing to provide you with information about the recent cyber incident impacting Nova Scotia Power. On April 25, 2025, Nova Scotia Power discovered that an...

AI summary Nova Scotia Power informed customers of a cyber incident on April 25, 2025, where unauthorized access occurred to parts of its Canadian network. Customer information, including personal and account details, was accessed. The company is offering free credit monitoring and advising customers to be cautious of unsolicited communications.

NS Power – Cyber Incident Updates (Website Excerpts – September 5, 2025)
NS Power – Cyber Incident Updates (Website Excerpts – September 5, 2025) The privacy commissioner of Canada stated last week that: "Data breaches have surged over the past decade, and this incident highlights the growing risks of cyberatta...

AI summary NS Power discusses a recent cyber incident, emphasizing their commitment to cybersecurity and compliance with standards like NIST and NERC. They confirmed no payment was made to attackers and detailed their response, including engaging third-party experts and notifying affected customers.

101156NSPI Monthly Update Report #6 (M12273) 1 passage
Recovery Timeline p. p. 0
Recovery Timeline Recovery activities remain ongoing and are expected to continue through 2026. Current priorities include restoring systems to perform reliably under normal operating conditions, strengthening disaster recovery and resilie...

AI summary Recovery activities are ongoing and will continue through 2026, focusing on restoring system reliability, enhancing disaster resilience, and managing interdependencies and resource constraints. NS Power is committed to providing monthly updates on progress.

Disclaimer: These summaries were generated by AI from the filings they describe. We take care to make them accurate, but errors are possible - and they aren't advice. Only the filings themselves are the record: if you're relying on something here, confirm it against the source documents or the Nova Scotia Energy Board's own record. Full disclaimer →