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Topic/Matter Intersection

Topic:"Emergency Response" in M12707

Matter: Nova Scotia Power Inc. - Storm Outage Analysis Report - December 3, 2025
8 passages 3 documents

Emergency Response across all matters →

N-1December 3, 2025 - Storm Outage Analysis Report 2 passages
Preamble p. pp. 8-9
NOTE: NS Power's Emergency Services Restoration Plan details the restoration priorities which focus on restoring power to critical infrastructure and the largest number of customers first. Following this plan, crews were initially focused...

AI summary NS Power's Emergency Services Restoration Plan prioritizes restoring power to critical infrastructure and the largest number of customers first, ensuring efficient and systematic power restoration during outages.

Customers Restored within X hours of Storm Onset p. p. 19
Customers Restored within X hours of Storm Onset Eastern Shore % Within 6 Hrs 0.00% Within 12 Hrs 100.00% Within 24 Hrs 100.00% Within 48 Hrs 100.00% This table represents the percentage of customers restored within 6, 12, 24, or 48 hours...

AI summary The table shows that on the Eastern Shore, no customers were restored within 6 hours of the storm onset, but all were restored within 12 hours. The average restoration time for the region was 4.44 hours.

N-2NSPI (NSEB) RIRs 1-9 5 passages
1 Request IR-4:
NON-CONFIDENTIAL 1 Request IR-4: 2 3 Please provide a detailed explanation for why the Valley region experienced significantly 4 higher Customer Hours of Interruption (CHI) relative to other regions during this event. In 5 your response, p...

AI summary The Valley region experienced higher Customer Hours of Interruption (CHI) during an event, prompting a request for explanation. The response indicates that vegetation management practices are consistent across regions, but the Valley was heavily impacted by extreme weather conditions, including heavy wet snow and mixed precipitation, which brought trees into contact with power lines.

Date Source Incident CI CH Duration (Hrs) CEA Description Sub-Cause Device Failed
Date Source Incident CI CH Duration (Hrs) CEA Description Sub-Cause Device Failed 2025-12-03 70V-312 INC 47005056 7 112.3418 16.04883333 Defective EquipmentMechanical Failure Automatic Splice 2025-12-03 81S-303 INC 47005109 1 1.72 1.72 Def...

AI summary The document presents a list of incidents involving defective equipment and mechanical failures across various locations, detailing the date, source, incident number, customer impact, duration, and the specific device that failed. It also includes a request for an evaluation of restoration prioritization practices.

Section 17
- of the impacts of the "largest first" restoration approach. The response should address: - The comparative impact on rural versus urban customers; (a) The extent to which this approach influences exposure to long-duration outages; and (b...

AI summary NS Power's 'largest first' restoration approach prioritizes major outages and critical infrastructure, leading to long-duration outages typically affecting individual customers or single distribution transformers due to access issues or localized vegetation damage. The response highlights the ESRP and its approval by the NSEB.

(b) Of the 56,114 customer interruptions experienced over the December 3 Major Event Day, a breakdown of the customers that experienced outages lasting more than 24 hours is below:
(b) Of the 56,114 customer interruptions experienced over the December 3 Major Event Day, a breakdown of the customers that experienced outages lasting more than 24 hours is below: Region Customer Count of 24hr+ Outages Cape Breton 182 Met...

AI summary The document provides a breakdown of customer outages lasting more than 24 hours during the December 3 Major Event Day and requests an evaluation of field resource utilization during the event, including crew deployment, time intervals between outage detection and dispatch, and productivity indicators.

Section 20
erational model is designed to maximize overall restoration effectiveness, safety, and span of control, but does not support meaningful or reliable calculation of crew‑hour‑based productivity metrics. While crew‑level productivity ratios a...

AI summary NS Power's operational model focuses on restoration effectiveness and safety, but does not track crew-level productivity ratios. Post-event performance data is collected using customer-focused metrics, while resource data is used for cost recovery and planning. Restoration outcomes depend on various factors, and post-event critiques aim for improvement rather than individual performance evaluation.

101379NSEB (NSPI) IR-1 to IR-9 1 passage
Request IR-4:
Request IR-4: - Please provide a detailed explanation for why the Valley region experienced significantly higher - Customer Hours of Interruption (CHI) relative to other regions during this event. In your response, - please address the fol...

AI summary Request IR-4 seeks an explanation for the Valley region's higher Customer Hours of Interruption (CHI) during an event, focusing on vegetation management practices, risk alignment, crew deployment, and restoration performance compared to other regions.

Disclaimer: These summaries were generated by AI from the filings they describe. We take care to make them accurate, but errors are possible - and they aren't advice. Only the filings themselves are the record: if you're relying on something here, confirm it against the source documents or the Nova Scotia Energy Board's own record. Full disclaimer →