Topic:"Emergency Response" in M13052

1.0 INTRODUCTION - Each year, Nova Scotia Power Inc. (NS Power) conducts an emergency operations drill to assess - its preparedness to effectively manage restoration activities for major outage events. Following - this, NS Power files both...

AI summary Nova Scotia Power Inc. conducts annual emergency operations drills to assess its preparedness for major outage events and files an annual report and updates to its Emergency Services Restoration Plan with the Nova Scotia Energy Board.

1 2.0 2026 ESRP ACTIVATION OVERVIEW 2 8 10 11 13 3 As per Section 3.0 of the ESRP, each weather event that impacts the province is monitored in - 4 advance by the Early Monitoring Team (EMT) which determines the level of response NS Power...

AI summary The document outlines the activation of the Emergency Services Restoration Plan (ESRP) in 2026, noting that NS Power has activated its Emergency Operations Centre (EOC) five times since the 2025 Drill Report, as monitored by the Early Monitoring Team (EMT).

9 Figure 1 – EMT Activity Since 2025 Drill Report EOC Activation Date Event EMT Decision Storm Report November 4, 2025 Wind Event Level 2 - No EOC Activation - December 2, 2025 Wind, Rain, and Snow Event Level 2 - No EOC Activation M12707...

AI summary The document details EMT activity from 2025 to 2026, including EOC activation levels for various weather events and corresponding storm reports. Some events led to EOC activation at different levels, while others did not require activation.

14 Continual administration and periodic review and testing of NS Power's ESRP are essential to its 15 effectiveness in an emergency. Verification of the effectiveness of the ESRP through staged drills, 16 or implementation of the ESRP in...

AI summary The document discusses the importance of continual administration and periodic review of NS Power's ESRP, highlighting the 2026 ESRP Drill conducted on May 11, 2026, which focused on wildfire response and aimed to improve readiness for Level 3 or 4 events in the context of a changing climate.

response. Additionally, NS Power's wildfire mitigation plan is being reviewed and updated in 2026 to incorporate additional best practices and feedback. In addition to emergency response planning improvements identified through the drill,...

AI summary NS Power is updating its wildfire mitigation plan in 2026 to incorporate best practices and feedback. Initiatives include developing wildfire risk maps, using satellite imagery and analytics to identify vegetation hazards, and expanding vegetation management activities to improve situational awareness and reduce ignition risks.

1 4.0 UPDATES ON PREVIOUS ACTION ITEMS 2 3 In its November 5, 2025 decision on the 2025 ESRP Drill Report, the NSEB provided the following 4 directions for updates in the 2026 ESRP Report: 5 6 NS Power is directed to provide the Board with...

AI summary The NSEB directed NS Power to update the Board on progress with the 2023 Action Item and three 2025 Action Items in its next ESRP Drill Report following its November 5, 2025 decision on the 2025 ESRP Drill Report.

10 2023 and 2025 Restoration Plan Action Items 11 12 Of the eleven action items that were filed with the 2025 ESRP drill report, seven were marked as 13 complete upon filing. NS Power has completed two of the remaining four items. There is...

AI summary The document outlines the status of action items from the 2023 and 2025 Restoration Plan, noting that seven of eleven items were marked complete, with two more completed by NS Power, leaving one item still in progress.

17 Figure 2 – 2024 and 2025 ESRP Drill Action Items # ESRP Area Status Action Item Status Update 2023 ESRP Action Items 5 Regional Operations Ongoing Explore crew tracking technology options to augment existing tools NS Power has included...

AI summary The document outlines action items related to the 2024 and 2025 ESRP (Emergency Services Restoration Plan) drills. Key activities include exploring crew tracking technology, ensuring scalability of Control Centre technology, updating business continuity plans, and confirming ESRP rosters to avoid overlap during emergencies.

1 5.0 ESRP DRILL FINDINGS & ACTION PLAN 3 Figure 3 provides a list of the actions identified during the 2026 ESRP Drill. These items are being 4 addressed to prepare NS Power to respond to future Level 3 or 4 events related to wildfire act...

AI summary The document outlines the findings and action plan from the 2026 ESRP Drill, aimed at preparing NS Power to respond to future Level 3 or 4 events related to wildfire activity.

7 # ESRP Area Status Action Item Status Update 1 Energy Delivery Operations In Progress Energy Delivery Operations teams to book a working session in which they share operational best practices for managing wildfires. Planning is in progre...

AI summary The document outlines ongoing actions related to Energy Delivery Operations, EOC Lead Orientation, and RPP Performance & Reporting. Planning for a session on wildfire management best practices is underway, and there is an investigation into setting up a SharePoint form for the EOC Lead Orientation Checklist. The RPP Performance & Reporting item has been reassigned to the EAM team.

ESRP Rev 5.3 (filing version 5.3 with the following changes) ESRP Section Change Justification Entire document Replaced Regional Operations/ROPs with Energy Delivery Operations/EDO. Newly appointed Director has changed the role title from...

AI summary The Emergency Services Restoration Plan (ESRP) Rev 5.3 has been updated with changes to roles, responsibilities, and processes. Key updates include renaming of roles, updated contact information, and revised procedures to align with current operational needs and organizational changes.

1.0 OVERVIEW & PURPOSE The NS Power Emergency Service Restoration Plan (ESRP) is a coordinated operating approach to service restoration to be used whenever there is a prolonged effect upon the company's ability to provide service to our c...

AI summary The NS Power Emergency Service Restoration Plan (ESRP) outlines a coordinated approach for service restoration during prolonged service disruptions. The plan is reviewed and updated annually by the Storm Lead, with drills conducted to test procedures and incorporate learnings into future versions of the ESRP.

2.2 Basic Restoration Principles In response to an emergency, NS Power places the safety of the public and its employees as its highest priority. NS Power works in partnership with other emergency agencies to respond quickly and effectivel...

AI summary NS Power prioritizes public and employee safety during emergencies, working with emergency agencies to restore services. Restoration follows a prioritized order, starting with public safety and critical infrastructure before moving to customer services. Crews repair individual services after restoring street-side supplies and ensuring service masts are intact and safe.

3.0 EVENT MONITORING TEAM Ongoing monitoring and evaluation of NS Power's power system conditions and assessment of weather conditions, alerts and warnings is conducted at the Ragged Lake Control Centre. If a forecast weather event is expe...

AI summary The Event Monitoring Team (EMT) is responsible for monitoring weather conditions and power system status at the Ragged Lake Control Centre. If a significant weather event is forecasted, the EMT evaluates the impact and recommends the appropriate response level, including EOC activation or continued monitoring. The EMT includes representatives from various teams and follows a structured agenda for meetings.

4.0 EVENT PREDICTION The Event Prediction process is a combined knowledge base and database tool set that utilizes past storm experience to predict, in advance, both the geographical extent and magnitude of the event and its impact on the...

AI summary The Event Prediction process uses historical storm data and weather forecasts to predict the impact of events on the NS Power system, aiding in pre-event and mid-event planning. The model improves with more historical data and better weather correlations, helping to make faster and more informed decisions.

5.0 OUTAGE RESPONSE LEVELS AND ESCALATION This plan is intended to provide scalability in the response to a major outage event. It does not attempt to exhaustively describe every type of event that could occur, nor does it try to replace t...

AI summary This section outlines four response levels for managing major outage events, emphasizing scalability and the coordination of resources for restoration activities, while acknowledging that it does not cover every possible scenario.

5.1.1 Level 1 – Regional Service Restoration Response A Level 1 regional service restoration response shall be initiated by the affected Region Operations Lead (or designate) when it is anticipated that an event will affect less than 50,00...

AI summary A Level 1 regional service restoration response is triggered when an event is expected to affect fewer than 50,000 customers and restoration is anticipated to be completed within twelve hours, as determined by the affected Region Operations Lead or designate.

5.1.2 Level 2 – Multi-Region Service Restoration Response A Level 2 service restoration response shall be initiated by the Director of Energy Delivery Operations (or designate) when it is anticipated that restoration can be completed withi...

AI summary Level 2 service restoration response is initiated by the Director of Energy Delivery Operations when restoration is expected to be completed within 36 hours for less than 50,000 customers or 24 hours for more than 50,000 customers. The response may escalate to Level 3 if external resources are needed, and remains active until full restoration or escalation to Level 4.

5.1.3 Level 3 – Provincial Service Restoration Response A Level 3 service restoration response shall be initiated by the Storm Lead when it is anticipated that restoration will be completed within 72 hours with more than 50,000 customers o...

AI summary Level 3 service restoration response is triggered when more than 50,000 customers are without power and expected to be restored within 72 hours, or when less than 50,000 customers are affected and restoration will take longer than 36 hours. The response remains active until all affected customers have power, unless escalated to Level 4.

5.1.4 Level 4 – Corporate Service Restoration Response A Level 4 service restoration response shall be initiated by the Storm Lead when the extent of the emergency / outage affects more than 50,000 customers and exceeds the capacity of NS...

AI summary A Level 4 service restoration response is activated when more than 50,000 customers are affected by an outage and restoration is expected to take longer than 72 hours. The response remains active until all affected customers have power restored. During a declared emergency, NS Power coordinates restoration efforts under the Provincial Emergency Operations Centre. This level of response also triggers the opening of the Emergency Operations Centre and the establishment of the EOC Team.

5.1.5 Discretion A Level 3 or 4 EOC opening may also be initiated at the discretion of NS Power Executive or Storm Lead.

AI summary The document states that a Level 3 or 4 EOC opening can be initiated at the discretion of NS Power Executive or Storm Lead, indicating a level of authority and judgment in emergency operations.

5.2 Response Trigger Levels \ \ Once triggered, a Level 4 restoration response must remain in place until power is restored to all customers affected by the storm event. If a Level 3 or Level 4 response is recommended, the Storm Lead initi...

AI summary The document outlines the conditions under which a Level 4 restoration response must be maintained until all affected customers have their power restored following a storm event. It also specifies that the EOC is activated only for Level 3 or Level 4 responses, while Regional Operations lead efforts for lower-level responses.

6.1 Purpose and Mandate Direction and control of the performance of any plan or operation are vital functions of management. Arrangements must be made to ensure that co-ordination of the operations set in motion by the plan, including the...

AI summary The Emergency Operations Centre (EOC) is established to manage and coordinate emergency response efforts during significant events, ensuring strategic management and service restoration. It is located at NS Power's Ragged Lake facility or another suitable location. The EOC Team includes representatives from various operational areas and is responsible for managing information, decisions, resources, and long-range response planning.

6.2 Command Team Structure for Level 3 & 4 Events The Command Team structure shown below is used for Level 3 and Level 4 responses. Each position within the EOC Team shall have alternative candidates identified and trained. These alternate...

AI summary This section outlines the Command Team structure for Level 3 and 4 events, emphasizing the need for alternative candidates in each EOC position to ensure continuity during emergencies. Alternates must be trained and ready to step in if the primary employee is unavailable or according to the work schedule.

6.3 EOC Activation & Operation The Ragged Lake Control Centre is an essential facility for power restoration activities during weather events and it is crucial that this facility has uninterrupted and reliable power throughout the event. A...

AI summary This section outlines the activation and operation of the Emergency Operations Centre (EOC) during power restoration events. It details the steps involved in setting up the EOC, managing system security, resource allocation, and post-event procedures, including the use of predictive models and damage assessments to guide restoration efforts.

Purpose: EOC teleconferences serve as the primary communications method for the EOC Team and other operations leads to understand the overall status of the response and any emerging issues. The EOC conference call will provide the opportun...

AI summary EOC teleconferences are the primary communication method for the EOC Team and operations leads to discuss the response status and emerging issues. The EOC Storm Lead chairs the calls, and the EOC Duty Officer records key decisions in the Decision Log.

Schedule of calls: • Pre-event calls will be held to facilitate planning and preparation as determined by the Storm Lead. - Once the EOC is activated, calls will be held at 11:00 hrs. and 18:00 hrs. (or as needed) - Functional area restora...

AI summary The document outlines a schedule of calls to be conducted during emergency response planning, including pre-event calls, EOC calls at 11:00 and 18:00, and functional area restoration updates held one hour before EOC calls. An agenda form is attached in Appendix 8.

6.5 Resource Planning and Deployment NS Power will take a thoughtful and proactive approach to ensuring sufficient internal and external resources are available, deployed and managed to complete an effective, efficient restoration response...

AI summary NS Power plans to ensure sufficient internal and external resources are available, deployed, and managed to enable an effective and efficient restoration response, ensuring safe and timely service restoration for customers.

Prior to Landfall: - 1) Resource planning, acquisition and deployment is a function of the EOC Team and beginsimmediately upon team arrival at the EOC, up to 36 hours in advance of a major storm event. A full EOC shift complement will be i...

AI summary The document outlines pre-landfall procedures for emergency response planning, including resource deployment, team activation, and coordination with external providers. The EOC Team leads the process, using predictive models and scenario planning to prepare for storm impacts and manage restoration efforts.

After Landfall: - 7) After the event makes landfall, and once it is safe to proceed, initial damage assessment and reactive restoration efforts will commence. The initial damage assessment manhour predictions, ADMS reports and ongoing weat...

AI summary After a storm makes landfall, initial damage assessment and restoration efforts begin. A team analyzes damage reports to develop restoration plans, including resource requirements and priorities. The EOC updates predictive models and tracks progress against targets using reports and conference calls to adjust strategies as needed.

6.6 EOC Team Responsibilities & Role Descriptions The following sections detail the EOC Team roles and responsibilities during Level 3 and Level 4 event response.

AI summary This section outlines the responsibilities and roles of the EOC Team during Level 3 and Level 4 event responses, providing a structured approach to managing emergency operations.

6.6.1 Storm Lead The Storm Lead is responsible for overall execution of the Emergency Services Restoration Plan, leadership of the EOC Team and liaison with NS Power executive. Once assigned to this role, the Storm Lead is relieved of all...

AI summary The Storm Lead is responsible for executing the Emergency Services Restoration Plan, leading the Emergency Operations Centre team, and acting as a liaison with Nova Scotia Power executives. Once assigned, the Storm Lead is relieved of all other duties.

Specific Accountabilities – Storm Lead: - Ensure that all safety and security procedures are being followed and that any significant risks and hazards identified are addressed - Engage in pre-event assessments with Operations staff - Initi...

AI summary The Storm Lead is responsible for ensuring safety and security procedures during storms, initiating emergency responses, activating the Emergency Operations Centre (EOC), managing resources, and leading post-event reviews and reporting.

6.6.2 Duty Officer The Duty Officer will serve as EOC coordinator and provide support to Storm Lead.

AI summary The Duty Officer is responsible for serving as the EOC coordinator and providing support to the Storm Lead during emergency situations.

Level 3 & Level 4 - Serve as information link between Event Monitoring Team and EOC Team at the preevent stage - Report to EOC and contact EOC Team members (fan out process); staff two shifts - Conduct a basic safety orientation at the beg...

AI summary The Level 3 & Level 4 roles focus on supporting the EOC Team during emergencies by ensuring smooth operations, safety, and communication. Responsibilities include shift coordination, roster management, safety orientation, and participation in briefings and post-event reviews.

6.6.3 Safety Lead The Safety Lead is responsible to provide direction and support for the EOC team and all emergency response staff regarding safety-related hazards, risks and or incidents. During the restoration effort, the Safety Lead as...

AI summary The Safety Lead is responsible for managing safety-related hazards and incidents during emergency response efforts. They provide information to the EOC, deploy Safety Specialists, and ensure health and safety strategies are implemented effectively.

Deployment of Safety Specialists - 1) As workers are deployed in the restoration effort, the Safety Lead works with the EOC team to identify the requirements and locations for Safety Specialists. - 2) Safety Specialists will be deployed to...

AI summary The deployment of Safety Specialists during restoration efforts involves initial placement at a ratio of 1:150 with tool workers, with ongoing reassessment by the EOC Safety Lead to ensure adequate support. Safety Specialists work with Field Supervisors in specific geographical areas or restoration nodes.

6.6.4 Restoration Planning & Performance Lead The Restoration Planning & Performance (RPP) Lead is responsible for weather monitoring and tracking, damage prediction, the planning and execution of damage assessment, resource planning, and...

AI summary The Restoration Planning & Performance Lead oversees weather monitoring, damage prediction, and resource planning during power outages. They coordinate with the EOC and other teams to assess damage, project manpower needs, and develop an integrated restoration plan. The Damage Assessment Team provides early impact assessments and person-hour projections.

Specific Accountabilities – RPP Lead: - Ensure that all safety procedures are being followed and that any risks and hazards identified are addressed - Direct the pre-event monitoring and event prediction processes - Participate in Event Mo...

AI summary The RPP Lead is responsible for ensuring safety procedures are followed, participating in monitoring and planning processes, providing assessments to the EMT and EOC, and delivering performance reporting related to restoration activities during and after events.

6.6.5 Control Centre Operations Lead The Control Centre has the responsibility for the integrity and the safe and effective operation of the Transmission and Distribution Systems. The Control Centre follows its System Operating Procedures...

AI summary The Control Centre Operations Lead is responsible for ensuring the safe and effective operation of the Transmission and Distribution Systems, providing the EOC with information on power system performance, and coordinating with the RPP team. The EOC, in turn, ensures timely information sharing with the Control Centre regarding restoration efforts and event impacts.

Specific Accountabilities – Control Centre Operations Lead: - Ensure that all safety and security procedures are being followed and that any significant risks and hazards identified are addressed - Ensure the power system is operated withi...

AI summary The Control Centre Operations Lead is responsible for ensuring safety, security, and proper operation of the power system within established criteria. They coordinate with various teams, manage staffing, report reliability issues, and participate in emergency and post-event activities.

6.6.6 Transmission Operations Lead In a major storm event, the Transmission Operations Lead function is responsible for development and execution of the Transmission restoration plan. This is achieved through the deployment of both interna...

AI summary The Transmission Operations Lead is responsible for developing and executing the transmission restoration plan during major storm events. They collaborate with the EOC team and other leads to optimize preparedness, provide regular updates, and ensure accurate information is shared for effective restoration efforts.

Specific Accountabilities – Transmission Operations Lead: - Ensure that all safety and security procedures are being followed and that any significant risks and hazards identified are addressed - Liaise with the Damage Assessment Leads to...

AI summary The Transmission Operations Lead is responsible for ensuring safety and security procedures, liaising with various leads for resource coordination and damage assessment, developing restoration plans, and communicating progress to the EOC Team. They also manage equipment settings, document storm damage, and participate in post-event reviews.

6.6.7 Energy Delivery Operations Lead In a major storm event, the Energy Delivery Operations function is responsible for execution of the restoration work on the distribution system. This is achieved through the deployment of both Regional...

AI summary The Energy Delivery Operations Lead is responsible for coordinating restoration efforts during major storm events, working with the EOC and various leads to optimize preparedness, develop response plans, and provide accurate restoration progress updates. This includes identifying resources for non-impacted areas and ensuring communication between teams.

6.6.8 External Resource Lead In a major storm event the External Resource Lead is responsible for acquiring the necessary external restoration resources to effectively support the restoration plan objectives as set out by the EOC Team. The...

AI summary The External Resource Lead is responsible for acquiring external restoration resources during major storm events, using agreements and contracts with other utilities. They provide information on resource availability and costs to the Energy Delivery Operations Lead. The EOC identifies resource needs and provides logistics support for deployment.

6.6.9 Emergency Management Office (EMO) Lead (NS & HRM) During major storm events, NS Power's EMO Lead is responsible for managing all requests for support and service to and from EMO (NS and HRM), including critical infrastructure lists,...

AI summary During major storm events, NS Power's EMO Lead coordinates with EMO (NS and HRM) to manage requests for support and service, ensuring close collaboration between NS Power and EMO response teams. Coordination occurs through the EOC and PCC, with communication plans and roles defined for effective emergency management.

Specific Accountabilities – EMO Lead: - Contact EMO NS/HRM upon NS Power EOC activation as per Appendix 10, External Agencies, Government Officials and Media Communications Plan - If EMO NS/HRM PCC is activated, report there for duration o...

AI summary This section outlines the specific accountabilities of the EMO Lead during emergency management operations, including communication protocols, team coordination, and participation in briefings and post-event reviews. It details roles during different event levels and shifts, and emphasizes collaboration with various internal and external stakeholders.

6.6.10 Logistics Lead The Logistics Lead and support team is responsible for providing all of the support services necessary to enable the restoration process. This includes transportation and fleet management, facilities management, mater...

AI summary The Logistics Lead and support team manages critical support services such as transportation, facilities, and equipment management during major storm events. The Logistics Lead provides updates to the EOC, while the EOC ensures the logistics team is informed of resource and restoration plans through coordination and conference calls.

Level 3 & Level 4 • Ensure that all safety and security procedures are being followed and that any significant risks and hazards identified are addressed Engage the logistics team to support resource mobilization as required ahead of the e...

AI summary The text outlines preparation and coordination steps for managing resources and logistics during an event, including engaging the logistics team, sourcing materials, organizing fueling, managing vehicle rentals, and coordinating with various leads to ensure preparedness and safety.

6.6.11 Customer Care Lead During a major storm event the effective management of customer expectations and issues is critically important. Direct customer contact through the Customer Care Centre, and Customer Relations provides the best o...

AI summary During major storm events, the Customer Care Centre is responsible for managing customer communication, tracking outage calls, and providing restoration updates. Coordination with the Corporate Communications Team and Customer Relations is essential to ensure timely and consistent information. Normal business hours may be suspended to focus on restoration efforts.

Liaison. In addition, the Customer Relations team has responsibility to maintain relationships with the Company's key customers. In a major storm event this Team will continue with this responsibility and may also be deployed as community...

AI summary The Customer Relations team is responsible for maintaining relationships with key customers and may act as community liaisons during major storms. The Customer Care Lead provides information to the EOC, while the EOC ensures timely updates to customer service teams. Restoration messages must be consistent across all communication channels, and an early ETR sub-team manages field-validated ETRs.

Specific Accountabilities – Customer Care Lead: - Ensure that all safety and security procedures are being followed and that any significant risks and hazards identified are addressed - Initiate Customer Care Centre emergency response plan...

AI summary The Customer Care Lead is responsible for managing customer-related activities during emergencies, including initiating emergency response plans, coordinating with various teams, managing customer outreach, and ensuring communication standards are met during restoration efforts.

6.6.12 Corporate Communications Lead The Corporate Communications Lead and support team is responsible for the development and implementation of communications strategies and tactics to effectively support the Company's restoration efforts...

AI summary The Corporate Communications Lead is responsible for managing internal and external communications during a major event, ensuring accurate information is shared with stakeholders. The EOC provides timely updates on restoration efforts, and both parties coordinate through conference calls and reports to ensure seamless communication.

6.6.15 EOC Admin When the EOC is activated, the EOC Admin will provide administrative support to the EOC Team.

AI summary The EOC Admin provides administrative support to the EOC Team when the Emergency Operations Centre is activated.

6.6.16 EOC IT Lead For Level 3 and 4 EOC events, the EOC IT Lead will participate in EMT and EOC calls to provide updates on IT systems, specifically those associated with restoration activities. Additionally, the EOC IT Lead will ensure E...

AI summary The EOC IT Lead is responsible for providing IT system updates during Level 3 and 4 EOC events, ensuring IT support staffing is in place, and participating in post-event reviews.

6.6.16.1 EOC IT Support For large events, the EOC IT Support person will serve as on-site troubleshooter ensuring no interruption of EOC computer, communications or support technology.

AI summary The EOC IT Support role ensures uninterrupted operation of computer systems, communications, and support technology during large events at the Emergency Operations Centre.

6.6.17 Power Production Lead For events that may have a Power generation or system capacity impact a Power Production Lead may be requested in the EOC to act as a liaison between the Power Production fleet, the Control Center and the EOC.

AI summary The Power Production Lead role is established in the EOC to serve as a liaison between the Power Production fleet, the Control Center, and the EOC during events that may impact power generation or system capacity.

Level 4 (or as required) - Act as a liaison between the power generation units and the EOC - Monitor events impacting specific generation units including Hydro - Participate in post-event review

AI summary The text outlines responsibilities related to liaison roles between power generation units and the EOC, monitoring events affecting specific generation units, and participation in post-event reviews.

6.7 Satellite EOC Activation & Organizational Structure During a Level 4 Event a Satellite EOC(s) may be activated by the Storm Lead. Only one Satellite EOC will be in operation per territory, with the node structure in the territory repor...

AI summary During a Level 4 Event, Satellite EOCs may be activated by the Storm Lead, with one per territory. The Satellite EOCs report to the Main EOC, and the node structure within each territory reports to the respective Satellite EOC. Figure 3 illustrates the command team structure for Satellite EOCs during Level 4 events.

Considerations for Satellite EOC Activation - The forecast duration of outages. - Areas of extensive damage that require an additional level of operational support. - If a Staging Centre is in operation (see Section 6.8 Staging Centre Acti...

AI summary The document outlines considerations for activating a satellite Emergency Operating Center (EOC), including the forecast duration of outages, areas with extensive damage requiring additional support, the operation of a Staging Centre, the need for enhanced leadership coordination, and extensive damage to critical infrastructure.

Satellite EOC Organizational Structure The Satellite EOC will encompass the node roles at that location, along with the following (as required). The node structure can be found in the Energy Delivery Operations Subplan. - Satellite Lead -...

AI summary The Satellite EOC organizational structure includes specific roles such as Satellite Lead, Communications Lead, Customer Lead, Energy Delivery Operations Lead, Logistics Lead, and Safety Lead. These roles mirror those in the main EOC and require additional resources.

6.8 Staging Centre Activation During a Level 4 Event a Staging Centre(s) may be activated by the Storm Lead. Only one Staging Centre will be in operation per territory, with a Satellite EOC structure in place where a Staging Center is acti...

AI summary During a Level 4 Event, a Staging Centre may be activated by the Storm Lead, with only one Staging Centre operating per territory. The Staging Centre reports to the Satellite EOC through the Satellite Logistics Lead and is supported by the Logistics Team.

Considerations for a Staging Center Activation : Areas that require enhanced logistics support for restoration resources including: - Local material provisioning. - Space for equipment and vehicles - Accommodations - Meals The Satellite Lo...

AI summary The document outlines the considerations for activating a staging center, emphasizing the need for enhanced logistics support, including local material provisioning, space for equipment and vehicles, accommodations, and meals. The Satellite Logistics Lead is identified as the point of contact for the Satellite EOC.

6.9 Event Timeline As previously noted, the EOC will be activated immediately upon declaration of response Level 3 or 4 events, and will be operational up to 36 hours in advance of a major storm event. The figure below details the timeline...

AI summary The EOC is activated immediately upon declaration of Level 3 or 4 response events and will be operational up to 36 hours before a major storm event. The timeline of EOC and restoration activities is detailed in the figure.

7.1 EOC Level De-escalation - 1) As the restoration effort continues the EOC team assesses the status of the restoration effort as well as current and impending weather conditions. Based on these factors, the Storm Lead may release non-ess...

AI summary This section outlines the process for de-escalating the Emergency Operating Center (EOC) during restoration efforts. It describes how non-essential staff may be released, the debriefing process, and the requirement for essential staff to remain until full service restoration is achieved.

7.2 Initiation of Post-Storm Damage Assessment & Work Dispatch - 1) The Energy Delivery Operations Lead and Restoration Planning & Performance Lead will develop a "scope sweep" plan for impacted areas to sweep all lines for outstanding dam...

AI summary Following a storm, the Energy Delivery Operations Lead and Restoration Planning & Performance Lead are responsible for creating a 'scope sweep' plan to assess damage in impacted areas. The findings from this assessment will be integrated into a post-event repair work plan, which will be coordinated with customer service, temporary repairs, and storm clean-up efforts.

7.3 Crew Release - 1) As restoration nears completion, the Energy Delivery Operations Lead assesses timing of release of internal and external resources. The decision to release is based on pending work such as storm clean up, customer ser...

AI summary This section outlines the process for releasing internal and external resources following a restoration effort. External resources are released by the Energy Delivery Operations or Transmission Operations groups, while internal resources are returned to their local headquarters based on pending work and priorities.

7.4 EOC De-Activation and Closure 1) The Storm Lead will establish a time for de-activation and closure of the EOC based on the customer impact and the required level of restoration coordination. The EOC will not be de-activated until all...

AI summary This section outlines the process for de-activating and closing the Emergency Operating Center (EOC) following a storm event, including notification of stakeholders, scheduling a post-event critique, and physical closure according to established procedures. In Level 4 events, Satellite EOCs and Staging Centres may be de-activated as restoration progresses.

7.5 Post Event Critique and Corrective Action Plans Within 3 days after any Level 3 or Level 4 storm event and plan drill, a post-event critique process is initiated and led by the Storm Lead or Alternate to review the event, its impact on...

AI summary After Level 3 or 4 storm events and drills, a post-event critique process is initiated to evaluate the impact on the power system and the effectiveness of restoration efforts. Corrective action plans are developed based on the findings, with enhancements to the plan implemented accordingly.

8.0 ESRP SUSTAINABILITY Continual administration and periodic review and testing of the Emergency Service Restoration Plan is essential to ensure the plan's effectiveness in an emergency situation. Ongoing administration ensures that the p...

AI summary The Emergency Service Restoration Plan (ESRP) requires continual administration and periodic review to ensure its effectiveness during emergencies. Verification through drills or actual events helps identify improvements, and training ensures participants are prepared for their roles.

8.3 Plan Drills On an annual basis a drill of the ESRP will be designed and conducted to ensure readiness to implement the plan whenever required. Completion of the drill is the responsibility of the Sr. Director, Energy Delivery. Implemen...

AI summary Annual drills of the ESRP are conducted to ensure readiness, with the Sr. Director, Energy Delivery responsible for completion. A major storm event could also fulfill the drill requirement. Additional tabletop drills may be conducted as needed.

APPENDIX 2 - EMO Critical Infrastructure List EMO to provide on an event basis. APPENDIX 3 (Intentionally Left Blank)

AI summary This document includes Appendix 2, which outlines the Emergency Management Organization (EMO) providing critical infrastructure support on an event basis. Appendix 3 is intentionally left blank.

Emergency Operations Centre Operations Process This procedure describes the activities associated with the full operation of the Emergency Operations Centre (EOC). It will reference sub-processes required for the efficient operation of the...

AI summary This document outlines the operations process for the Emergency Operations Centre (EOC), detailing the activities involved in its full operation and referencing sub-processes necessary for its efficient functioning, while excluding the actual restoration efforts performed by field personnel.

Procedure: - 1) A predetermined team of individuals follows the Escalation Process and determines that the EOC is required to become operational. - 2) The Storm Lead (SL) initiates the Fan Out Process. - 3) When the EOC Team arrives on sit...

AI summary The document outlines a structured process for activating and managing the Emergency Operations Centre (EOC) during an outage event. It includes steps such as initiating the Fan Out Process, conducting orientations, assessing conditions, escalating or de-escalating response levels, and closing the EOC after restoration efforts are complete.

EOC Storm Lead: - Decision on Response Level - Responsible for activating the EOC.

AI summary The EOC Storm Lead is responsible for activating the Emergency Operating Center and making decisions on the response level during emergencies.

Procedure: - 1) RPP staff monitor the following conditions that would affect the reliability of NS Power's transmission and distribution system: - o Severe weather - External conditions e.g. Fires in transmission ROW - When the RPP staff r...

AI summary This procedure outlines the steps taken by RPP staff and the Event Monitoring Team to assess and respond to conditions that may impact the reliability of NS Power's transmission and distribution system, including the activation of the Emergency Operating Center in severe cases.

EOC Fan Out Sub-Process 2 This procedure describes the activities associated with the staffing of the EOC members and their support teams. It also covers the notification of Emera senior executive.

AI summary This document outlines the procedure for staffing the EOC members and their support teams, as well as the notification process for Emera senior executives.

EOC Orientation Sub-Process 4 This procedure describes the activities associated with the orientation of EOC team members to the EOC and its operation. It will include the sign in and review of roles and responsibilities.

AI summary This document outlines the procedure for orienting EOC team members to the Emergency Operating Center, including sign-in and a review of roles and responsibilities.

Procedure: - 1) EOC Team members will begin arriving on site and EOC Duty Officer will sign them in using a predefined format which shall include the following information: - o Name - o Role Title - Contact Information - o Time in - o Time...

AI summary The procedure outlines the process for EOC team members arriving on site and being signed in, followed by an orientation meeting led by the Storm Lead. Key details include sign-in requirements and the agenda for the orientation meeting.

Storm Lead - Decisions on restoration scenarios - Declare EOC operational

AI summary The document outlines decisions related to storm restoration scenarios and the declaration of the Emergency Operating Center (EOC) as operational.

Event Monitoring Team (EMT) - Monitor event and assess impact on system. - Develop initial restoration scenarios defining customer impact, resource requirements and restoration duration.

AI summary The Event Monitoring Team (EMT) is responsible for monitoring events and assessing their impact on the system, as well as developing initial restoration scenarios that define customer impact, resource requirements, and restoration duration.

Procedure: - 1) An EOC sub-team monitors the event impact at the EOC utilizing the latest weather forecasts and the Event Prediction Model. - 2) The EOC sub-team develops initial restoration scenarios using the Restoration Scenario Model....

AI summary The procedure outlines the steps taken by the EOC during an emergency event, including monitoring, scenario development, stakeholder communication, and implementation of action plans based on restoration scenarios.

Note: - \ \ Significant Change: - Customer Impact Situational assessment by Customer Lead, based on change to outage duration, considering time of year, etc. Figure 9 – Pre-Event Planning Sub-Process

AI summary A significant change in customer impact situational assessment is noted, based on changes to outage duration and considerations such as the time of year. Figure 9 illustrates the pre-event planning sub-process.

EOC - Level 3 to 4 Escalation Sub-Process 6 This procedure describes the activities associated with the planning conducted to escalate an outage response from a Level 3 to a Level 4 response. This is not intended to cover activities associ...

AI summary This procedure outlines the steps for escalating an outage response from Level 3 to Level 4 within the Emergency Operating Center (EOC). It assumes the event is already in progress and does not cover escalation from lower levels.

EOC De-escalation Sub-Process 7 This procedure describes the activities associated with the planning conducted to de-escalate an outage response. This is intended to describe how the EOC team members may scale back the operation of the EOC...

AI summary This document outlines the procedure for de-escalating operations in the Emergency Operating Center (EOC) during an outage response. The EOC remains active until all power is restored, and the assigned response level for a storm event is not changed unless a higher level is required.

Procedure: - 1) The EOC Team will continually assess the current conditions. When the event conditions decrease in severity, the EOC Team will decide (using the guidelines for defining response levels) what roles are still required for sta...

AI summary The procedure outlines the de-escalation process for the EOC Team during an emergency, including assessing conditions, releasing non-essential staff, conducting hand-off briefings, and signing out.

EOC Close Sub-Process 8 This procedure describes the steps and activities associated with de-activation and closure of the EOC upon completion of the restoration effort. - 1) The Storm Lead will decide when it is time to de-activate and cl...

AI summary This section outlines the procedure for de-activating and closing the Emergency Operating Center (EOC) after the restoration effort is completed, including decisions by the Storm Lead, stakeholder notification, scheduling of a post-event critique, and removal of equipment and supplies.

Post Event Critique Sub-Process 9 This procedure describes the activities associated with the initiation and completion of the post event critique and the resulting action plans. - 1) The Storm Lead or Alternate initiates post-event critiq...

AI summary This document outlines the Post Event Critique Sub-Process 9, detailing the steps taken after an event to conduct a critique and develop action plans. The process involves initiation by the Storm Lead, designation of a Post-Event Critique Lead, conducting critiques by regions and functional areas, consolidating reports, developing action plans, and updating relevant plans.

APPENDIX 7 – Post-Event Review List Post Event Review Debrief Area Responsibility 1 Response Management Storm Lead 1.1 EMT Calls/decisions – Date/Time, outcomes Storm Lead 1.2 Response level declared on a timely basis and communicated effe...

AI summary This document outlines a post-event review list for a storm response, covering response management, safety performance, weather characteristics, and system impact. It includes various responsibilities and areas for evaluation, such as EOC operations, incident investigations, and transmission line damage.

Event Monitoring Team Conference Call Agenda & Log Date: Time: Call Participants Title/Role Person on the call Storm Lead - Chair Control Centre Representative Regional Operations Representative Customer Care Representative Corporate Commu...

AI summary The document outlines the agenda and log for an Event Monitoring Team conference call, focusing on weather updates, system security risks, anticipated impacts on transmission and distribution systems, resource planning, customer messaging, and decision-making triggers for escalation. The call involves multiple representatives from various departments.

EOC Safety • Building exits, security, Review of Standard Operating Procedure 6.7 (Emergency Preparedness and Response Program) Section 3.1.5.1: Incident at Ragged Lake

AI summary The document discusses the review of Standard Operating Procedure 6.7, specifically Section 3.1.5.1, in the context of an incident at Ragged Lake, focusing on building exits and security under the Emergency Preparedness and Response Program.

EOC Logistics - Identification of non-EOC response staff requiring workspace - Response team organization charts and contact numbers

AI summary The text outlines logistical considerations for the Emergency Operating Center (EOC), including identifying non-EOC staff needing workspace and providing organizational charts and contact information for response teams.

Storm Event Review – RPP - Weather forecast update - Event prediction model - System Impacts, System Security Issues, Customer Outages

AI summary The document outlines a Storm Event Review related to the RPP (Restoration Plan Process), covering weather forecasts, event prediction models, system impacts, system security issues, and customer outages.

Roundtable: plan implementation and status updates - Safety - Control Centre Ops - Transmission Ops - Energy Delivery Ops - External Resources - Restoration Planning & Performance - Customer - Logistics - EMO Liaison - Corporate Communicat...

AI summary The document outlines the structure of a roundtable focused on plan implementation and status updates, covering various operational and support areas such as safety, control centre operations, transmission operations, energy delivery, external resources, restoration planning, customer services, logistics, EMO liaison, corporate communications, and internal resources.

Pre-event (Level 3 or 4) - 1. Provide advance information on NS Power response preparations to External Agencies via EMO NS, and government officials. - 2. When NS Power's internal preparedness moves to a Level 3 or 4 response, NS Power wi...

AI summary The document outlines NS Power's pre-event response protocols for Level 3 or 4 emergencies, emphasizing early notification to external agencies, government officials, and media, along with the activation of key communication roles to ensure effective coordination during major outages.

Post-event - 1. Upon completion of restoration activities and de-activation of NS Power's EOC, NS Power will contact the stakeholders advising of NS Power's transition to normal business. - 2. NS Power will contact the stakeholders to revi...

AI summary After restoration activities and de-activation of NS Power's Emergency Operating Center, NS Power will inform stakeholders of the transition to normal business and solicit feedback and observations regarding the event.